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How SMS Complements Franchise Communication Tools
Franchises operate across multiple locations, which makes communication one of the most important aspects of their success. Franchise owners need reliable tools to share updates, coordinate activities, and keep both employees and customers informed. Maintaining consistency and clarity across all locations can be challenging without the right systems in place. Franchise communication tools, such as… Read More
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5 Best SMS Software for Business Text Messaging in 2024
SMS marketing is a fast, direct way to reach your audience and get your message noticed amid an overloaded inbox. While an email might sit unread, a text message tends to be opened almost immediately. With the right text message marketing software, you can send messages tailored to customer behaviors, preferences, and even special dates… Read More
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Employee Texting Platform For Effective Team Communication
Have you considered how a modern solution can improve your team’s productivity and connectivity? As companies grow and teams become more geographically dispersed, traditional communication methods like emails and phone calls are often insufficient. Employee texting platforms could be the answer, providing a simplified way to ensure everyone stays in touch, no matter their location.… Read More
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Why Text Messaging Services is A Must-Have For Franchisors
Franchising offers entrepreneurs a reliable way to start a business backed by a proven model. Whether your brand offers van-based franchises, home services, or food franchises, the success of your franchisees depends on implementing exceptional marketing strategies. Among all the options, text messaging services have become a standout choice for getting the word out effectively. … Read More
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How to Send Mass Texts for Successful SMS Campaigns
Mass texting allows businesses to reach a large audience quickly. However, to do it successfully, it takes more than just sending lots of messages. You need the right permissions, messages that capture interest, and a plan to make those messages work for you. This blog post will cover how to send mass texts that effectively… Read More
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Textellent Announces Next Generation Texting for Customer Experiences
Textellent Announces Next Release of Franchisor Module for Enhancing the Customer Journey Irving, Texas, February 6, 2024. Textellent, an award-winning business texting and text message marketing platform founded by franchise veterans, announced more next-generation texting capabilities for franchisors. These new capabilities make it easier for Franchisors and Multi-Unit owners to create comprehensive workflows that address the entire… Read More
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Connecting with Customers: 7 Proven Texting Methods for Multi-Location Businesses
Multi-location businesses face unique challenges in maintaining consistent customer engagement across all sites. This article introduces seven texting methods proven to strengthen customer connections and drive sales, tailored for businesses with multiple locations. Learn how to coordinate campaigns effectively, ensuring consistent branding and ease of implementation across your enterprise. Sending Location-Based Welcome Messages First impressions… Read More
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Textellent Announces Zipwhip Migration Wizard
This new easy-to-use wizard allows migration from Zipwhip to Textellent in minutes, ensuring no downtime. This means business continuity for Zipwhip customers is protected, which is important to Textellent and the overall business texting community. IRVING, Texas, February 15, 2022. – Textellent, a recognized 2022 SMS industry leader by SourceForge, Capterra, and SoftwareSuggest, is announcing a… Read More
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Textellent Chosen for Top Spot in 2022 FrontRunner Report by Gartner’s Software Advice
For the third year in a row, Textellent, a leader in Business Texting Solutions, is proud to be named to a top spot for the SMS Marketing Software Category by Software Advice IRVING, TEXAS, USA, February 22, 2022 — Textellent, a leader in Business Texting Solutions, is proud to have been named to the top spot by… Read More
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Gartner’s Software Advice names Textellent as a FrontRunner
Irving, Texas. Feb 1, 2021 — Textellent, a leader in Business Texting Solutions, is proud to have been named one of the top spots by Software Advice (a Gartner company) in the 2020 year-end FrontRunners Report for SMS Marketing Software. Software Advice is the leading online service for businesses navigating the software selection process. The… Read More
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Bringing Customers Back
Now that many businesses can start re-opening, how do you let your customers know you are open and they are safe? Many businesses have the phone numbers of their customers but have only used that data to confirm an appointment or a delivery. This is the time to use that customer data and text them… Read More
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Communicating via Text in Times of Crisis
We are all under stress right now as we face a new kind of quickly evolving crisis that is not just regional, but global. Large enterprises, franchise organizations and small businesses alike are all trying to determine better ways to communicate with staff, partners, customers and vendors. Business texting solutions in these times can provide a… Read More
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How Can You Boost Franchise Development with Texting
There are tremendous growth opportunities for the franchise model for the foreseeable future. The difficulty for franchises is to differentiate themselves among the many brands available. To attract new franchisees you need systems in place that will attract buyers to your brand – including marketing systems, internal protocols and management, support, and more. The organization… Read More
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Textellent Patent Provides Best in Class TCPA Compliance
IRVING, Texas, July 25, 2019 /PRNewswire/ — Textellent, a leading SMS texting platform for customer service and marketing, announced it has been awarded a patent for their innovation that includes new TCPA compliance capability leveraging artificial intelligence. With stiff fines for violations of the FCC’s TCPA compliance regulations, businesses are looking for ways to protect themselves from… Read More