Irving, Texas, June 12, 2022. Textellent, an award-winning business texting and text message marketing platform, announced next-generation texting capabilities for franchisors and multi-location enterprises. These new features allow brands to create better customer experiences that go well beyond today’s typical business texting applications.

These enhancements enable a wide range of new customer experiences that are easily created using Textellent’s no-code or low-code rules-based engine, contextualized text messaging platform, and patented AI support for TCPA compliance. New dashboards are also available that allow brands to monitor opt-in/out rates, campaign adoption, response rates, and opt-outs at an aggregate and local level with sophisticated business intelligence tools.

Now, corporate teams can easily build up and measure opt-in marketing lists for texting while also publishing and managing new and engaging brand-compliant text templates and media for use at the local level. As a former multi-unit franchisee, I understand the value of that type of corporate support,” states Majeed Ghadialy-CEO, Textellent.

Textellent will be highlighting these Next-Generation Business Texting Capabilities for Franchisors and Enterprises at the upcoming Franchise Customer Experience Conference (FCXC) June 20th – 23rd in Atlanta.

Business Texting at each step of the customer journey

About Textellent 
Textellent offers business texting solutions to engage leads better and retain current customers with robust business texting and appointment scheduling. In addition, automated personalized and contextualized campaigns with enterprise & franchise text templates and full CRM integration capabilities are provided. As a result, these experiences better enhance the full range of the customer journey. Textellent has been awarded US patent 9,756,487.

For more media information, contact:
Laura Thompson, VP of Marketing
(415) 244-4421, [email protected]