Resources
- Best Practices(19)
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For years now, email has been the standard channel that businesses use to reach out to customers and clients. Whether it is for customer service updates, sharing promotional offers, bi-monthly -
Irving, TX. March 30, 2021 — Textellent has been named to the 2021 Capterra Shortlist of SMS Marketing Software as the top emerging favorite by Capterra (a Gartner company) which -
The recruiting space is a challenging one. Every single day, recruiters need to juggle potential employers and candidates, often with the same person multiple times a day. This process becomes -
Irving, Texas. Feb 1, 2021 — Textellent, a leader in Business Texting Solutions, is proud to have been named to one of the top spots by Software Advice (a Gartner -
Being a home inspector means being involved in a communication-intensive business. After all, inspecting real estate properties requires a lot of communication and coordination with your clients and real estate -
In a real estate business, customer interaction and responsiveness are of prime importance. After all, the real estate industry involves a lot of client interaction: understanding the customers’ requirements recommending -
Customer surveys are one of the most effective ways for you to understand your customers – their likes, concerns, and expectations. When you use texting to conduct these surveys, it -
Today, before deciding to purchase a product, people look at the product options, prices and reviews across many platforms. We know that many consumers will only take action only after -
Marketing budgets almost always get slashed during economic downturns so we feel your pain. In times like these it becomes even more important to maintain your current customer base and -
We’ve heard over and over that loyalty is critical for (small) businesses to sustain. But what does customer loyalty mean? How does customer loyalty really help businesses? How can a -
Any growing business is always looking for more ways to attract new customers and engage existing ones. With the growth in business texting services, texting can provide a new channel -
Booking and setting up appointments can be challenging. If it’s not done right, you could end up making multiple phone calls determining the appointment details, sending multiple reminders about the -
When used wisely, text messaging platforms increase customer engagement in new ways. Did you know that 98% of text messages are delivered and read within 3 minutes of receipt? In -
A compassionate and responsive communication strategy is a key aspect of building loyalty to a brand. These days the brand outreach has to be more focused and customized to grab -
Now that many businesses can start re-opening, how do you let your customers know you are open and they are safe? Many businesses have the phone numbers of their customers -
This is crazy time for tax professionals. With this being the longest tax season in America’s history it poses new challenges, as well as significant opportunities to grow your practice. -
We are all under stress right now as we face a new kind of quickly evolving crisis that is not just regional, but global. Large enterprises, franchise organizations and small -
Every tax season you have to face some of the same issues. How many of my previous clients will return? How hard will I have to work to get the -
There are tremendous growth opportunities for the franchise model for the foreseeable future. The difficulty for franchises is to differentiate themselves among the many brands available. To attract new franchisees -
IRVING, Texas, July 25, 2019 /PRNewswire/ — Textellent, a leading SMS texting platform for customer service and marketing, announced it has been awarded a patent for their innovation that includes new TCPA -
Tennant Lawn Services offers a wide range of services including landscaping design and lawn maintenance, irrigation systems, lighting services and more. OBJECTIVE Tennant Lawn Services needed a better way to -
Central Valley Tax Services (CVTS) has been providing consumers with help developing financial plans, tax strategies and tax preparation. OBJECTIVE Firm was looking for a way to grow the practice -
Ten years ago Nick Maldonado and Oscar Toro had a vision to provide an opportunity for business-minded professionals to own their own tax preparation business. In 2014 they decided to -
D&J Professional Services helps small businesses with business plans, financial planning services, tax strategies and tax preparation. They work with a range of clients that come from all walks of -
When used wisely, text message marketing produces extremely high results and offers practitioners a powerful means of growing their practice Industry numbers indicate that more than 98% of text messages