5 Best Zipwhip Alternatives for 2024

Zipwhip was known for its robust features, such as the ability to send texts from a business phone number using a computer or smartphone, integration with other business applications, and advanced texting functionalities.

As Zipwhip users transition to other solutions, finding a suitable replacement is essential to maintain effective customer communication.

Let’s review the five best options and see which tools could improve your business texting.

Core Features of Zipwhip

Zipwhip made it easy to talk to your customers through text messages. With this platform, you could use your business phone number to send texts right from your computer or smartphone. The software integrated smoothly with other business applications.

Zipwhip also came with sophisticated features. You could personalize your texts, use emojis, create custom signatures, and even send texts to groups of people at once. It supported sending pictures and other media, too, which was great for sharing more than just texts.

If you sent the same messages often, like appointment reminders or promotions, Zipwhip had templates you could reuse to save time. It also offered scheduling features so you could send your messages at a later time, which was useful for important reminders.

Plus, you could set up automatic replies to make sure every customer got a quick response.

What To Consider When Looking For a Zipwhip Alternatives

With Zipwhip no longer available, it’s a good time to look for alternatives that could offer better features for your organization. When searching for a new SMS service, aim for one that not only replaces Zipwhip but also provides improved functionalities.

Here are some key features to consider:

MMS Support

Unlike SMS, which is limited to text, MMS allows you to include images, videos, and other multimedia elements in your messages. 

MMS support makes your messages more visually appealing and engaging, which can lead to higher customer engagement and more sales opportunities.

Integration with Existing Systems

Integration with existing systems, such as Customer Relationship Management (CRM) software, email platforms, and other business tools, ensures that your messaging solution fits seamlessly into your current workflow. 

You should look for alternatives that offer integration capabilities with popular tools like Salesforce, HubSpot, and MailChimp.

Automation and Scheduling Features

Automation allows you to set up triggers and SMS workflows that send messages based on specific actions or conditions. Scheduling features let you plan messages to be sent at optimal times.

Compliance with Regulations

Compliance with regulations such as the Telephone Consumer Protection Act (TCPA) is essential to avoid legal issues and protect your business.

You should look for alternatives that have built-in compliance features. These features include opt-in and opt-out management to ensure that your messaging practices adhere to legal standards.

User-Friendly Interface

A user-friendly interface is great for quick adoption and efficient use of the platform. You should look for alternatives with intuitive designs that make it easy to navigate and use the various features. 

This allows your team members to start using the tool effectively with minimal training.

Pricing and Scalability Options

Several Zipwhip alternatives offer a free version to test out the platform’s features and usability before committing to a paid plan. Some platforms offer pay-as-you-go models that support unlimited users, which can be more cost-effective for businesses with variable messaging needs.

Additionally, ensure that the platform can scale with your business as it grows, offering higher-tier plans or additional features as needed.

Analytics and Reporting

You should look for platforms that provide detailed reports on message delivery, open rates, click-through rates, and other key SMS metrics. 

These insights can help you refine your strategies and improve the impact of your communications.

Customization Options

Customization options allow you to tailor the messaging platform to meet your specific needs. This can include customizable templates, personalized messaging, and branding options. 

Having the ability to customize the platform ensures that it aligns with your business’s unique requirements and improves your brand identity.

Pro Tip: User ratings often highlight the reliability, ease of use, and customer service of Zipwhip alternatives. You may check reviews on platforms like Capterra or G2, which provide insights into how different alternatives compare to Zipwhip in real-world usage.

5 Best Zipwhip Alternatives in 2024

Now that you’re familiar with the key features to look for in a texting platform let’s explore the best Zipwhip alternatives to improve your communication with customers.

1. Textellent

Textellent is a powerful platform for SMS and MMS marketing. It offers a range of features that make it easy for businesses of all sizes to engage with their customers.

What Makes Textellent Stand Out

Textellent is great for managing customer interactions. It has a drip campaign feature that allows you to schedule automated messages over time. This keeps your audience engaged without needing constant manual input.

The platform also excels in its support of scheduling. Whether you need to manage text messages around meetings, appointments, or reservations, Textellent’s advanced scheduling features make it hassle-free. This ensures that both your team and clients are always informed and on the same page.

Growing your SMS subscriber list is simple with Textellent. Customers can join by texting a keyword to either a shared short code or a dedicated phone number. This makes it easy to expand your reach.

MMS support is another key feature. It allows you to send images, videos, and other multimedia content, making your marketing efforts more engaging and vibrant. Textellent’s flexible library of text templates and images helps you create impactful messages.

Textellent makes managing SMS communications efficient with advanced automation and segmentation capabilities. With its rules based engine, innovative customer experiences can be created with no coding necessary.

 You can filter messages by name, tag, representative, and more. You can use unlimited tags and set up automatic replies tailored to different customer groups, ensuring that your messages are always relevant.

For larger businesses, Textellent offers extensive compliance management tools. These can be used across multiple locations and monitored to maintain regulatory compliance and manage risk.

Finally, Textellent supports national campaigns that can be executed across various locations with a single click. Messages can be sent from local phone numbers, which helps in creating more personalized and relevant communications.

2. SimpleTexting

SimpleTexting is an SMS marketing solution designed to help businesses and organizations connect with their audience using an intuitive feature set. 

Key Features

SimpleTexting provides mass texting to reach large audiences quickly and efficiently. Its two-way messaging feature includes free SMS replies for incoming messages, facilitating interactive communication.

The platform supports auto-replies and drip campaigns, automating engagement with minimal effort. Users can also send vibrant picture messages, adding a visual element to their texts.

Advantages

• User-friendly setup for keyword-specific messaging
• Easy initiation of one-on-one conversations with customers
• Capability to create unlimited keywords and build follow-up sequences

Limitations

• Difficulties with receiving picture messages on the platform
• Lack of support for scheduling applications

3. TextMagic

TextMagic is a flexible SMS marketing platform accessible via desktop, browser, and mobile apps. It provides a range of tools to support effective SMS marketing campaigns.

Key Features

TextMagic offers a variety of SMS templates that are easy to customize to meet your specific needs. The platform supports sending large multimedia content, such as pictures, videos, PDFs, and Office attachments, up to 10MB.

This platform also allows for easy keyword creation and editing, setting up autoresponders, and removing contacts from campaigns as necessary. It includes robust automation tools for list building, conducting surveys, and managing keyword autoresponders.

Advantages

• Excellent SMS marketing and survey capabilities
• Easy-to-use interface with multiple group setups for instant communication
• Supports polls and voting

Limitations

• Does not support shortcodes
• No drip campaign functionality

4. EZ Texting

EZ Texting offers a variety of design tools and MMS templates to improve your messaging campaigns.

Key Features

EZ Texting simplifies the setup process by effortlessly uploading bulk contacts. The platform’s group feature makes it easy to segment customers, and scheduling text blasts is straightforward. 

Some compliance is ensured with safety features like SafeSTOP, and customizable MMS picture text templates help create engaging messages.

Advantages

• Good analytics on an easy-to-use platform
• Effortless uploading of contact numbers in Excel format
• Grouping contacts based on specific information needs
• Supports drip campaigns

Limitations

• Minimal automation and customer segmentation capabilities
• No conversion tracking
• No support for scheduling applications

5. TextP2P

TextP2P is a comprehensive communication tool that combines text messaging, email marketing, and ringless voicemail drops into one affordable and user-friendly online application. 

Key Features

TextP2P offers automation with features such as drip campaigns, keyword signups, automated responses, and in-text surveys. 

These tools help businesses save time and maintain consistent communication with their customers.

Advantages

• Easy to use and affordable
• Provides step-by-step tutorials
• Contacts can be added to multiple lists
• Responsive customer support

Limitations

• Can’t select individual contacts for mass texts
• No auto-save feature for drafts

Why Should You Choose Textellent

While Zipwhip used to offer some automation, Textellent goes further. You can set up sophisticated triggers based on customer interactions, mapping out the entire customer journey. This ensures that every message is personal, timely, and relevant.

Textellent’s rules-based engine allows you to define new customer experiences tailored to your business model. This flexibility helps create unique and effective communication strategies.

With the Textellent Chrome extension, you can activate texting within the apps you already use. This feature lets you access past texts, templates, and media directly from your browser without switching platforms.

Textellent’s robust API and Zapier actions offer extensive support for integrating with existing applications and even provide unique extensions to support scheduling applications. This makes it easy to establish pre- and post-communications as part of the customer journey.

How to Easily Get Started with Textellent

Here’s how you can unleash the power of this robust SMS marketing tool in just a few steps:

Step 1: Sign Up 

Create your Textellent account. Fill in your business details and choose a pricing plan that suits your needs. 

Textellent will text-enable your existing phone number or get you a new number if you prefer and will take care of getting you registered through the proper regulations. Textellent offers several flexible subscription options:

• Lite Plan: $29/month for one team member and 250 SMS credits
• Essentials Plan: $49/month for one team member and 750 SMS credits
• Standard Plan: $99/month for two users and 2,000 SMS credits
• Premium Custom Plan: Customize this plan according to your specific needs for users, credits, and features

For accountants and tax professionals, Textellent has a special package that integrates seamlessly with leading tax software. You can use a special calculator to find the right price for your firm.

Step 2: Set Up Integrations 

Textellent allows you to integrate easily with your existing website or CRM systems. A detailed Zapier or API guide on Textellent’s website helps with DIY integration. 

If you run into any issues, Textellent’s dedicated customer support team can assist you.

Step 3: Create and Dispatch Your Messages 

Once you’ve set up integrations, access your Textellent dashboard to start crafting and dispatching messages. The platform’s intuitive interface facilitates easy drafting, personalizing, and scheduling of SMS messages. 

You’re all set to launch mass texting campaigns, reach large audiences, and schedule messages for specific marketing drives.

Step 4: Monitor and Optimize 

After your campaign kicks off:

• Use Textellent’s detailed analytics to monitor campaign performance.
• Track crucial metrics like delivery rates, open rates, and customer feedback.
• Use this data to refine your strategies and maximize the effectiveness of your campaigns.

Opt for Top-Notch SMS Capabilities with Textellent

Are you contemplating a switch to a more effective communication tool? Textellent offers comprehensive texting solutions, transparent pricing, and dedicated support designed to meet the unique needs of your business.

Why stick with an outdated system that doesn’t deliver results? Explore Textellent today and see how easy it is to boost your SMS campaigns and customer communications.

Sign up for a free trial or request a demo consultation today!

FAQs About Zipwhip Alternatives

Is it possible to use my existing landline number with Zipwhip alternatives?

Many alternatives allow former Zipwhip customers to integrate their existing landline numbers into the platform, enabling them to send and receive text messages without needing a new number.

Is there a specific Zipwhip alternative that is better suited for retail stores?

Alternatives like Textellent offer features particularly beneficial for retail stores, such as loyalty program integrations, promotional SMS capabilities, and customer segmentation tools to effectively target offers and announcements.

How can I transfer my data from my Zipwhip account to another platform?

Textellent has a migration tool that will migrate all your contacts, messages and templates over in a matter of minutes so you can pick up where you left off. Not all alternatives offer this option.

What is the starting price for Zipwhip alternatives?

The starting price for Zipwhip alternatives varies depending on the platform and the features offered. For example, Textellent’s pricing begins at $29 per month for the Lite Plan, which includes one user and 250 SMS credits. Textellent and other Zipwhip alternatives offer a free trial.