Texting Your Way to Customer Satisfaction: Enhancing the Customer Journey Text message marketing is increasingly recognized for its ability to enhance the customer journey. This article evaluates how direct communication through texting can provide personalized engagement o... Read more
Scheduling Success: How to Improve Appointments with Pre and Post-Appointment Texting Effective appointment management is vital across industries. This article examines the benefits of integrating pre- and post-appointment texting into business operations. It covers how this approach c... Read more
6 SMS Drip Campaign Tips for Business Growth Drip campaigns use automated texts or emails to reach customers at the right time. They’re great for keeping in touch and boosting sales. Text messages work exceptionally well because people rea... Read more
Customer-Centric Approach: 5 Ways to Utilize Texting for Customer Segmentation At Textellent, we understand the importance of a customer-centric approach and how it can drive success for your business. One of the key strategies to achieving this is through effective customer seg... Read more
Connecting with Customers: 7 Proven Texting Methods for Multi-Location Businesses Multi-location businesses face unique challenges in maintaining consistent customer engagement across all sites. This article introduces seven texting methods proven to strengthen customer connections... Read more
Unlocking Success: 7 Strategies for Effective Texting in Accounting Accounting and tax firms can gain significant advantages by incorporating texting into their services. This guide outlines seven critical considerations for using texting to enhance client communicati... Read more
Why Customer Communication Management Matters Unpack the importance of Customer Communication Management (CCM) in today’s business environment. This discussion highlights how CCM is essential for nurturing customer relationships and ensurin... Read more
What Are Some Good Conversation Starters For Texting Customers? Texting offers a powerful channel for initiating customer conversations, crucial for issue resolution and boosting sales. This article presents effective conversation starters and strategies for engag... Read more
Improve SEO By Generating More Reviews With Texting Maximize your online presence by harnessing the power of customer reviews obtained through text messaging. This strategy not only enhances your SEO but also builds trust and engagement with your audie... Read more
