SMS marketing has grown into one of the most reliable ways for businesses to connect with customers. It’s fast, personal, and gets higher open rates compared to emails.

For years, EZ Texting has been a go-to platform for businesses looking to manage bulk SMS messages, customer interactions, and marketing campaigns.

A growing business requires more than just entry-level SMS tools.

There are plenty of other SMS platforms that offer smarter automation, better pricing, and more flexibility. Maybe you need seamless CRM integration, AI-powered follow-ups, or just more responsive and helpful customer support when you run into an issue.

Whatever the case, switching to a platform that fits your business needs can save you time, money, and a whole lot of frustration.

In this article, we’ll review five of the best EZ Texting alternatives for 2025, breaking down what each one offers and why it might be a better fit for your business.

Common Business Pain Points With EZ Texting

While EZ Texting provides basic SMS marketing tools, many businesses find that it lacks the flexibility, automation, and scalability needed for long-term success.

Whether you send bulk SMS messages, manage contacts, or integrate with various communication channels, you may have noticed certain limitations that slow down your workflow.

Below are some of the most common frustrations business users experience with EZ Texting.

High Costs for MMS and Group Messaging

If you rely on multimedia messaging (MMS) to send photos, videos, or logos, you’ve likely noticed that EZ Texting charges extra for these features. If you want to create visually engaging messages, you’ll find that these costs add up.

A business owner using the platform shared this concern:

“It costs extra to add a photo or logo. The cost could be a little better. I was going to look into Clearstream texting for $30 a month.”

On top of that, EZ Texting’s pricing plans can also make it expensive to send messages to large contact lists. If you run high-volume campaigns, you may find it difficult to scale without paying premium rates.

Managing Contacts Is Time-Consuming

If you send messages to different groups of customers, you might find EZ Texting’s contact management frustrating. You have to click through multiple screens just to access individual contacts, and there’s no automatic system to remove opt-outs from groups.

One user highlighted this issue:

“Need to click a few times to get past groups to get to individual contacts; would like a better way to identify contacts who have opted out, and they should automatically be removed from groups.”

If you’re handling a large number of contacts, this lack of automation can create extra work and slow down your messaging process. It can also increase the risk of accidentally texting customers who have opted out, which can lead to compliance issues.

Wasted Message Credits on Invalid Phone Numbers

If you work in industries like finance, healthcare, or retail, where customers always change phone numbers, you might be spending money on undeliverable texts.

One business owner expressed frustration with this issue:

“The only downside is still being charged a message credit for phone numbers that are not in service. Because we don’t know they’re out of service and were only given numbers recently, we end up paying for messages that never get delivered.”

Without real-time number validation, you’re left guessing whether a message will reach a customer. Some SMS platforms now automatically detect inactive numbers before sending, which helps you save money by avoiding unnecessary charges.

Limited Features on the Mobile App

If you need to manage SMS campaigns on the go, EZ Texting’s mobile app might not give you the flexibility you need. Some users have reported that message creation is not fully available on iOS, which forces them to rely on a desktop for scheduling and campaign management.

A user mentioned this issue:

“Message creation not yet capable on the app on iOS.”

If your business requires quick updates, last-minute changes, or immediate customer engagement, this limitation could make it harder to run SMS marketing from your phone.

No Call Features for Customer Communication

You might need both texting and voice-calling features in your communication strategy if you handle customer service, sales, or appointment scheduling. EZ Texting does not offer call functionality. Therefore, you need a separate platform to handle phone calls.

One business owner pointed this out:

“Does not have call features, which some businesses might need.”

Switching between different platforms for texting and calling slows down customer interactions and adds unnecessary complexity to your workflow. Some SMS platforms now provide built-in call features, where you can switch between text and voice communication.

Contact Uploading Can Be Messy

If you frequently update your SMS contact lists, you may have noticed that EZ Texting’s import system is not always reliable. Users have reported that uploading a new set of contacts can disrupt existing lists.

One user described the issue:

“The contacts get messed up when uploading a new set of contacts.”

If you regularly update your contact lists, you need a platform that automatically organizes, de-duplicates, and segments contacts without causing issues. Poor contact management can lead to lost leads, accidental duplicate messaging, and wasted credits.

Scheduling Messages Is Not Always Flexible

You may depend on message scheduling to keep your customers informed without having to send each text manually. EZ Texting lets you schedule reminders, promotions, and automated responses, but the process is not as flexible as some businesses need.

One user who schedules multiple group reminders found the process a bit clunky:

“I have to send reminders to several groups of people at different times. I can easily schedule the reminders ahead of time to keep everyone on task.”

While this feature works for basic scheduling, more advanced SMS platforms offer AI-driven scheduling, where messages are sent at the optimal time based on customer interactions. This increases engagement and reduces the risk of sending texts at the wrong time.

If any of these issues sound familiar, EZ Texting may no longer be the best fit for your business. Running cost-effective, automated, and scalable SMS campaigns shouldn’t require extra effort, unnecessary expenses, or workarounds.

If these are the features you need, then it might be time to consider a better alternative.

In the next section, we’ll explore great alternatives if you need to upgrade from EZ Texting and how it can help you improve customer engagement.

Top 5 EZ Texting Alternatives of 2025

We’ve discussed some of the real-world frustrations many businesses experience with EZ Texting. If you’ve dealt with any of these issues, you might be wondering:

What’s a better alternative for your business?

The best SMS marketing platform depends on your business needs, whether you need smarter automation, better pricing, or stronger customer engagement tools.

Below are the top five alternatives to EZ Texting, each offering a unique solution to the challenges we covered.

1. Textellent

If you need a platform that automates your SMS marketing, integrates with CRMs, and reduces manual work, Textellent is the best alternative to EZ Texting. Unlike EZ Texting, it adapts to customer behavior to keep your messages relevant and timely.

Textellent

Drip Campaigns

Manually following up with leads or existing customers can take up valuable time. With drip campaigns, you can set up automated sequences of messages that go out over days, weeks, or months to nurture your audience.

If a new customer signs up, you can schedule a series of messages that introduce your services, offer discounts, or follow up on their experience. These campaigns help build relationships and encourage conversions without manual effort.

List Growth Tools

Growing your SMS subscriber list is needed for effective marketing. Textellent allows customers to opt-in by texting a keyword to a designated number.

To help you organize and personalize your messaging, Textellent also offers unlimited tagging. You can segment contacts based on preferences, purchase history, events attended, or customer actions. 

Also, automatic replies make sure customers receive instant responses to common questions, such as out-of-office messages or FAQs to keep your communication fast and efficient.

Appointment Scheduling & Reminders

You can simplify your scheduling process with Textellent’s built-in booking system. Customers can confirm appointments, reschedule, or receive reminders through automated text messages.

You can send pre-appointment intake forms, automate appointment confirmations and reminders, and follow up afterward to request reviews or encourage repeat bookings.

Unlike basic scheduling tools, Textellent integrates texting into every stage of the customer journey to improve customer experience and reduce no-shows.

Advanced Contact Management & Segmentation

Organizing and managing customer contacts is a common challenge for businesses using EZ Texting. Textellent offers advanced filtering options that let you organize contacts by name, tag, message type, or interaction history.

Customers can be tagged based on their preferences, past purchases, or events attended. It’s easier to send targeted messages that increase engagement and response rates.

Unlike EZ Texting, which requires manual updates to remove opt-outs, Textellent automatically keeps lists compliant and up to date.

Bulk Messaging

Sending messages to large groups should be simple and cost-effective. Textellent offers bulk messaging that maintains personalization.

You can send promotions, reminders, or announcements without paying excessive fees for large audience sizes. It also ensures messages are optimized for higher engagement and response rates, rather than simply sending generic bulk texts.

MMS Messaging

Some businesses need more than just plain text messages to engage customers and showcase their products. Textellent provides MMS messaging for sending images, logos, and videos.

With a built-in media library, you can quickly create and send professional-looking messages without having to design new content from scratch.

API & CRM Integration

Many businesses need SMS marketing to work alongside their CRM, email marketing, and automation tools. Textellent provides smooth integration with Zapier and direct API connections to sync customer data and automate SMS workflows.

With EZ Texting, some businesses struggle with contact lists and message data imports. Textellent eliminates this hassle by ensuring that customer information, appointments, and marketing campaigns remain synchronized across all platforms.

Pricing

Textellent offers scalable pricing plans to fit businesses of all sizes:

  • Free trial: Get 14 days of access, including one user and 50 SMS credits to test the platform.
  • Essentials plan ($49/month): Includes 750 SMS credits and one user, ideal for small-scale campaigns.
  • Standard plan ($99/month): Provides 2,000 SMS credits and supports two users, making it great for growing businesses.
  • Premium custom plan: Fully customizable to match your business’s unique needs and lets you choose the number of users and SMS credits required.

Start with a free trial or schedule a demo today to see how Textellent can help you simplify SMS marketing for your business!

2. Twilio

Twilio is a widely used communication tool that can send and receive SMS, MMS, WhatsApp messages, and more on a large scale.

Twilio

Image Source: twilio.com

Pros

  • Customize SMS functions with a powerful, versatile API
  • Tailor SMS logic for targeted messaging based on user interactions
  • Supports over 180 countries for expansive international messaging
  • Provides comprehensive analytics for campaign tracking and optimization

Cons

  • Limited support for users who face challenges with the 10DLC registration
  • Requires technical knowledge for full utilization
  • The pay-as-you-go model can be expensive at scale

Pricing

Twilio charges $0.0079 per message for both incoming and outgoing texts. It follows a pay-as-you-go pricing model. Volume discounts are available for companies that send a high number of messages.

3. SimpleTexting

SimpleTexting is a cloud-based service that lets businesses send and receive messages through a 6-digit short code, a current 10-digit phone number, or even a brand-new local number.

Simple Texting

Image Source: simpletexting.com

Pros

  • Plan and automate messages to be sent at specific times
  • Set automatic replies to engage customers even when you’re not available
  • Use keywords that customers can text to receive information automatically

Cons

  • Missing AI automation and deep CRM integration
  • Few options for web embeds or third-party connections
  • No automated follow-ups for lead nurturing
  • May not support large-scale SMS campaigns

Pricing

SimpleTexting offers plans starting at $39 per month for 500 credits, with pricing adjusting based on your messaging volume. You only pay for outgoing messages, and carrier registration is available for an additional fee.

4. SlickText

SlickText helps businesses build meaningful relationships with customers by sending targeted, action-inspiring text messages through its mobile marketing and mass texting services.

SlickText

Image Source: slicktext.com

Pros

  • Automated text message workflows
  • Track and analyze the effectiveness of your text campaigns
  • Seamlessly connects with other software tools
  • Set up processes to send messages automatically based on specific triggers
  • Dedicated features designed for professional SMS communications

Cons

  • Expensive, especially for small businesses or high-volume users
  • Occasional issues with SMS deliverability
  • Users complained about poor customer support
  • Some difficulties in managing and segmenting contact lists

Pricing

SlickText offers a Free Plan that includes 50 texts per month at no cost.

The Starter Plan costs $29 per month and provides 500 texts. For businesses with higher messaging needs, plans scale up to $939 per month, covering 50,000 texts.

A customizable Enterprise Plan is also available for large-scale messaging campaigns.

5. ClickSend

ClickSend helps companies send and receive SMS, email, and voice all from a web app or through their API. It’s designed to work globally, so no matter where your customers are, it’s accessible.

Click Send

Image Source: clicksend.com

Pros

  • Manage, organize, and store contact details
  • Remotely access the software via mobile phones
  • Customer interactions through email, live chat, phone, and social media

Cons

  • Delays in message delivery can occur
  • Complicated integration process with other systems or software

Pricing

ClickSend offers a pay-as-you-go pricing model, with rates starting at $0.0238 per text message. Since there are no monthly subscription fees, you only pay for the messages you send.

Why Should You Switch to Textellent?

As a business owner, you need an SMS platform that works for your specific needs.

Textellent stands out by offering smarter automation, seamless customer engagement, and powerful segmentation tools to help you grow your business and build stronger relationships with your audience.

Many SMS providers assign random shortcodes, but Textellent lets you send messages from your existing business phone number so your customers recognize your messages.

When customers opt in using text-to-join keywords, they receive responses from a real business number instead of a shared shortcode.

If you’re focused on lead generation and nurturing, Textellent can automatically send personalized responses to inquiries and follow up with leads through drip campaigns. It even tracks response rates and conversions to refine your strategy.

Instead of relying on one-time promotional texts, you can create a system that keeps your customers engaged over time and increases conversions.

When it comes to compliance, Textellent takes the extra step to work with phone carriers for 10DLC registration. Your messages are guaranteed to meet carrier requirements and have higher deliverability rates.

You can also focus on growing your business rather than worrying about whether your messages are getting blocked.

How to Integrate Textellent Into Your Website

Implementing Textellent into your website is a great way to boost your SMS marketing and connect with your customers. Let’s walk through how to set it up and run smoothly.

Step 1: Get On Board with Textellent

Sign up for a free trial and create an account on Textellent. Fill in your business details and pick a plan that fits what your business is looking for.

Step 2: Consider Integration Options

You can integrate Textellent’s text messaging service with your existing website or CRM system.

Check out the API guide on Textellent’s site or contact their support team for assistance. This setup lets you automate, such as sending texts when a customer does something specific on your site.

Step 3: Craft Your Message

Log in to your Textellent dashboard and draft your SMS using the message creation tool. Keep it short and sweet, and make sure it aligns with your marketing goals.

You can also add some personal touches to make your personalized messages feel more special.

Step 4: Choose Your Recipients

You need to choose who will receive your message and filter your audience according to previous interactions or select contacts manually. Make sure you have consent from your contacts to comply with SMS regulations.

Step 5: Schedule Your Message

You have to determine when to send your message best. Textellent lets you create messages in just a few clicks and send them immediately or schedule them for later.

Think about when your customers are most likely to read it—timing can make a big difference!

Step 6: Track and Tweak

After your message goes out, you should keep an eye on its impact. Monitor delivery rates, open rates, and responses. Then, use this info to tweak your next messages and improve your campaigns.

Experience Seamless SMS Marketing Campaigns, Switch to Textellent!

If EZ Texting’s limitations have been slowing you down, it’s time to switch to a platform that gives you more control and better automation.

Textellent helps you manage bulk SMS messages, automate follow-ups, and improve customer engagement without extra steps or high costs. From drip campaigns to appointment reminders, everything is designed to keep your business running while staying connected with customers.

It makes SMS marketing effortless by providing AI-powered automation for opt-outs, CRM integration, and advanced scheduling tools. You can send messages from your existing business number, personalize campaigns using unlimited tags, and track response rates to measure success.

Textellent features

Don’t let a complicated system hold back your marketing efforts. Choose Textellent for a simple and effective way to kickstart powerful SMS campaigns. 

Sign up for a free trial or request a demo consultation today!

FAQs About EZ Texting Alternatives

Are there better trial offers available with other providers?

Alternatives to EZ Texting might offer more attractive trial periods or demo options, such as extended free trials, full access to all features during the trial, or personalized walkthroughs with a sales representative.

Do alternatives offer more advanced mobile app functionalities?

Some platforms might feature more comprehensive mobile apps that allow full campaign management on the go. These options include real-time analytics on customer data, message scheduling, and recipient list management from your smartphone.

How customizable are the messaging templates on other platforms?

EZ texting alternatives might provide a broader range of customizable templates. It might include industry-specific options, seasonal themes, and templates optimized for user engagement based on extensive A/B testing results.