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SMB Blogs

  • Woman holding a phone

    SMS Customer Engagement Strategies to Drive More Sales

    Every time a business connects with a customer, there is a chance to build loyalty. The most successful businesses know how to create meaningful connections that show customers they are important. SMS customer engagement helps make this possible by offering a simple and direct way to reach people. Unlike emails, which often get ignored, a… Read More

  • Girl holding a phone

    How Automated Texting Software Keeps Your Business Responsive

    Every business faces the same challenge: staying connected with customers without losing time or resources. Missed calls, ignored emails, and slow response times create frustration for your business and customers. This can result in lost opportunities, higher costs, and customers who turn to competitors. The more your business grows, the harder it becomes to manage… Read More

  • Why Text Messaging Services Are a Must-Have For Franchisors

    When each franchise location relies on consistent messaging and fast execution, delays or miscommunication can impact customer experience and operational flow. Without a simplified system, it becomes difficult to keep everyone aligned and ensure the right message reaches the right people at the perfect time. That’s why text messaging services have become a must-have for… Read More

  • woman texting

    Cut Down Response Times With Conversational SMS Marketing

    You’re tackling everything from stocking shelves and answering customer questions to planning your next big sale in your daily business routine.  Keeping a personal touch with every customer might seem overwhelming with everything on your plate. However, conversational SMS marketing offers a practical solution that turns regular updates into engaging messages. SMS broadcast marketing has… Read More

  • Woman looking at her phone

    Ranked List of Advantages of SMS Marketing for Your Business

    Getting your message noticed can feel like a challenge. Emails often go unopened, and social media posts are easily overlooked.  SMS marketing offers a simple solution: delivering your message to your customers’ mobile devices. It’s fast, reliable, and ensures your communication stands out. With SMS (short message service), you can send updates, promotions, or reminders… Read More

  • Woman using her phone in an office

    10 SMS Automation Tools That Deliver Results for Your Business

    Reaching customers at the right time with the right message is no longer a challenge with SMS automation tools. These platforms are designed to make communication effortless and help you send bulk text messages without compromising personalization. Unlike traditional SMS messaging apps, SMS automation tools provide advanced capabilities like scheduling, tailored responses, and performance tracking.… Read More

  • How to Implement a Restaurant Texting System [All Use Cases]

    Customers expect quick and efficient communication from businesses, including restaurants. But with so many channels available, knowing where to focus your efforts can take time. The good news? Text message marketing offers a direct way to connect with your customers, build loyalty, and drive more sales. In this blog post, we will explore the benefits… Read More

  • woman sending a text message

    Text Message Advertising (Benefits, Tips, and Definitions)

    Marketing is key for businesses to showcase their products and services. But, it can often seem daunting, especially for startups still finding their footing.  Fortunately, there are simple and effective strategies that can help make your business more visible. One such strategy is SMS marketing, where you send promotions, alerts, and updates directly to people’s… Read More

  • a business man looking at his mobile phone

    5 Best Enterprise Texting Solutions for Large Operations

    For many enterprises, staying connected is a major challenge. Traditional methods often fall short, leaving businesses searching for a faster and more reliable way to reach their audience. Enterprise SMS solutions provide a simple, effective way to deliver important messages that get seen. It integrates easily with popular CRMs to provide you with the tools… Read More

  • woman texting

    The Power of Texting for Business Marketing in 2025

    SMS communication allows immediate interaction and can boost customer engagement. But how can you make your text marketing campaigns even better? Texting for business marketing is becoming a key tool for companies looking to communicate directly with their customers. Text messaging offers high open rates and engagement compared to other marketing channels.  In this guide,… Read More

  • woman sending a text message

    How to Strategize for Successful SMS Campaign Management

    Grabbing your audience’s attention can be a challenge. With email marketing, social media, and endless online ads, SMS marketing stands out as a powerful tool for getting noticed. You can instantly connect with customers and send personalized messages with SMS campaign management. Whether promoting a sale, sending appointment reminders, or simply saying thank you, SMS… Read More

  • woman reading a text message

    Sales Text Message Examples: 15+ Templates That Drive Results

    Are you finding that traditional methods like email marketing and social media aren’t delivering the desired results? It’s time to consider a more direct approach: text messages.  Nearly 98% of text messages are read within minutes. When we compare that to the much lower open rates of emails, it’s clear why text messages are so… Read More

  • A girl using her phone

    Reach More People Faster With a Group Text Message Service

    Most businesses face the same challenge: communicating fast without losing clarity or personal connection. When your message gets buried or missed, so do opportunities to book appointments, close sales, or build customer trust. That’s why many are turning to a faster, more reliable solution: a group text message service. Unlike group chats or email blasts,… Read More

  • A woman sitting while using her phone

    How to Set Up SMS Marketing for Beginners (Without Tech Skills)

    If you’re looking for a faster, more personal way to reach your customers, SMS (short message service) marketing might be your best opportunity. Text marketing is one of the most direct and effective ways to connect with customers. It gives your business a simple way to share updates and reminders right on your customer’s phone.… Read More

  • businessman using a mobile phone

    Best Texting App for Business: Ranked and Reviewed (2025)

    Staying in touch with customers shouldn’t be complicated. But for many businesses, it still is. Missed calls, delayed responses, and cluttered inboxes can turn everyday communication into a challenge. While people are quick to respond to texts in their personal lives, most businesses haven’t found a smooth way to bring texting into their daily workflow.… Read More

  • sms business solutions

    The Best SMS Business Solution for Effective Campaigns

    When every second counts, texting wins. Compared to emails that sit unread or social posts that get lost in the scroll, most SMS messages are opened within 90 seconds. This makes it one of the fastest and most reliable ways to reach your audience. But with great reach comes real challenges: sending too frequently, lacking… Read More

  • woman texting

    Text Message Marketing For Small Business: 5 Best Tools in 2025

    One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers. With countless marketing messages consumers receive every day, capturing attention can be difficult. Traditional methods like email marketing often see low engagement rates, and social media platforms are overcompetitive. This is where text message marketing for small business owners becomes… Read More

  • Small business owners discussing marketing tactics

    8 Small Business Marketing Tactics That Can Double Your Sales

    Marketing can feel like a constant battle for attention, especially when you’re competing with larger companies that have bigger budgets and more resources. As a small business, you need to be strategic with every dollar you spend. Even a strong social media strategy can fall flat if it’s not backed by a well-rounded marketing campaign.… Read More

  • business woman using a phone and smiling

    Why Text-to-Apply Software Is The Key to Faster Hiring

    Hiring shouldn’t feel like an obstacle course. Yet, for many businesses, that’s what it has become. Long applications, slow response times, and complicated processes cause frustration for both employers and job seekers. Many candidates abandon applications halfway through because they take too long or require unnecessary steps. At the same time, hiring managers struggle with… Read More

  • woman using a phone and smiling

    SMS Marketing Frequency: How Often to Text Customers?

    How often should you reach out to your SMS subscribers? Sometimes, the answer is four times per week; sometimes, it’s once every month. The right answer depends on many factors. Many businesses struggle to strike the right balance. Some send bulk messages without considering customer preferences. Others hesitate, fearing they’ll annoy their audience and end… Read More

  • woman sending a text message

    5 Best SMS Marketing Software Tools for Targeted Campaigns

    What if you could connect with your customers in a way that feels personal, grabs their attention instantly, and guarantees they see your message? You can—with SMS marketing. Text messaging gives you a direct and immediate way to communicate with your audience. That’s why businesses use SMS to send promotions, reminders, and updates right when… Read More

  • Woman with a smile using her phone in an office

    How to Send Automatic Text Reminders That Simplify Follow-Ups

    Keeping customers on schedule can be a challenge, especially when missed appointments and late payments cost your business time and money. But what if there was a way to make sure customers never miss an important date without requiring extra effort from you? Automated appointment reminders make this possible. Automating reminders allows you to eliminate… Read More

  • Woman using her phone and sitting on a desk

    6 Essential Small Business Marketing Tools to Boost Your Growth

    Running a small business comes with its own set of challenges, and marketing is often one of the toughest to tackle. With limited time and resources, finding the right tools to promote your brand and connect with customers can feel overwhelming. The good news is that the right marketing tools can help you simplify these… Read More

  • Woman using a laptop and a phone at home

    How to Use an Automated Text Message for Business Engagement

    Customers expect quick and simple communication from the businesses they trust. Automated text messaging makes it easy to meet those expectations while saving time and effort. It lets you send important updates, reminders, or promotions without having to write every message by hand. What makes automated text messaging powerful is it combines speed with personalization.… Read More