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Upgrade Your Zoho CRM Customer Engagement With an SMS integration

Seamlessly manage and automate personalized, two-way text communication within Zoho CRM, boosting engagement and streamlining customer journeys.
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Ways We Support Your Zoho CRM Success

Easily connect Zoho CRM with Textellent’s business texting platform to automate reminders, follow-ups, and customer engagement directly from your CRM.

Send Targeted SMS to CRM Contacts

Send personalized SMS messages to your Zoho CRM contacts with Textellent, helping you engage leads, nurture relationships, and drive more responses from your existing database.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Lead Nurture Sequences

Automate follow-up messages to your Zoho CRM leads with Textellent, ensuring consistent communication that helps move prospects through your sales pipeline.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Zoho CRM Integration

How can I sync Textellent message history with Zoho CRM? −
Sync Textellent message history with Zoho CRM by using Textellent's integration or Zapier to automatically log conversations in Zoho.
How do Zoho CRM updates trigger new Textellent campaigns? +
Zoho CRM updates can trigger new Textellent campaigns through integrated automation, syncing contact changes or activities to launch targeted SMS messaging.
Can I segment Zoho CRM contacts for different Textellent campaigns? +
Yes, you can segment Zoho CRM contacts using tags or fields to target different groups for specific Textellent SMS campaigns.
How can I track Textellent SMS replies in Zoho CRM? +
Track Textellent SMS replies in Zoho CRM by integrating Textellent so replies automatically sync to contact records and conversation history.

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