How Proactive Customer Communication Boosts Brand Perception Most companies wait until someone contacts them with a question or a complaint. That’s reactive customer service, which creates frustration and can quietly chip away at customer loyalty. Proactive cus... Read more
How to Implement Customer Service Texting In 2025 Customer service communication comes with new challenges. Long wait times and delayed responses continue to frustrate customers and put pressure on support teams to do more with less. As expectations ... Read more
5 Best Bulk SMS Platforms for Businesses in 2025 Mass texting is a powerful way to reach your audience, but it comes with its challenges. Sending generic messages at the wrong time can feel impersonal or even invasive. Customers might ignore your me... Read more
How to Strategize for Successful SMS Campaign Management Grabbing your audience’s attention can be a challenge. With email marketing, social media, and endless online ads, SMS marketing stands out as a powerful tool for getting noticed. You can instantly co... Read more
Textellent Announces One-Click Integration with ActiveCampaign for Enhanced CRM and SMS Capabilities RICHARDSON, Texas, April 30, 2025 – Textellent, a recognized leader in SMS marketing and business texting solutions, is proud to announce a new one-click integration with ActiveCampaign. This seamless... Read more
Sales Text Message Examples: 15+ Templates That Drive Results Are you finding that traditional methods like email marketing and social media aren’t delivering the desired results? It’s time to consider a more direct approach: text messages. Nearly 98% of t... Read more
How SMS Appointment Reminder Software Simplifies Booking When your business depends on a steady schedule, even one no-show can throw off the rest of your schedule. If you’re still relying on phone calls or emails to confirm bookings, it’s easy for you... Read more
Reach More People Faster With a Group Text Message Service Most businesses face the same challenge: communicating fast without losing clarity or personal connection. When your message gets buried or missed, so do opportunities to book appointments, close sale... Read more
How to Set Up SMS Marketing for Beginners (Without Tech Skills) If you’re looking for a faster, more personal way to reach your customers, SMS (short message service) marketing might be your best opportunity. Text marketing is one of the most direct and effe... Read more
