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Maximize Your Workiz Customer Engagement With an SMS integration

Integration allows Workiz to automate, personalize, and manage customer communications across all stages, from lead nurturing to service follow-ups.
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Making Your Workiz Experience Even More Powerful

Now you can automate reminders, campaigns, and customer engagement in Workiz using Textellent’s dedicated business texting and SMS marketing platform.

Automate Appointment Reminders

Use your existing Workiz appointments to send automated reminders with Textellent, helping reduce no-shows and keeping clients informed about upcoming visits.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Targeted Lead Follow-Ups

Use your existing Workiz leads to send personalized follow-up messages with Textellent, helping you nurture prospects and increase conversion rates.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Workiz Integration

How do I sync customer tags between Workiz and Textellent? −
To sync customer tags between Workiz and Textellent, use their integration settings to map and update tags automatically across both platforms.
Can I trigger Textellent campaigns from Workiz job status changes? +
You can trigger Textellent campaigns from Workiz job status changes if you connect both platforms using an integration tool.
How do I manage opt-outs from Textellent in Workiz? +
To manage opt-outs from Textellent in Workiz, make sure your integration syncs opt-out status so customers stop receiving texts automatically.
Can I view Textellent message history inside Workiz? +
You can't view Textellent message history directly inside Workiz. Message history remains accessible within the Textellent platform itself.

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