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Keep Vivantio Customers Updated With an SMS Integration

Vivantio users gain automated ticket status texts, CSAT surveys, and a shared inbox for faster support.
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Resolve Vivantio Tickets Faster With Textellent

Pair Vivantio with Textellent to text customers ticket updates automatically, keep every reply in one shared inbox, and close tickets faster without extra tools.

Text Customers on Vivantio Ticket Status Changes

Text customers the moment their support ticket status changes in Vivantio, keeping them informed without them needing to check email.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send SMS CSAT Surveys After Vivantio Tickets Resolve

Send an SMS CSAT survey right after a ticket is resolved in Vivantio, capturing feedback while the experience is still fresh.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Vivantio Integration

Does Textellent sync Vivantio contact updates? −
Textellent integrates with Vivantio to update contact information automatically when Vivantio contacts change, keeping your messaging lists accurate and current.
Can Vivantio ticket status changes trigger Textellent messages? +
Can Vivantio ticket status changes trigger Textellent messages?
Can I segment Vivantio contacts for targeted Textellent campaigns? +
Yes, you can segment Vivantio contacts for targeted Textellent campaigns by using tags or integration features for precise, personalized messaging.

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