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Upgrade Your UserVoice Engagement With Textellent

Textellent integration enables automated, personalized, two-way communication across all UserVoice feedback and support workflows.

Ways We Support Your UserVoice Experience

With Textellent, you can instantly engage UserVoice contacts through automated, two-way SMS campaigns, reminders, and personalized follow-ups—all from your business number.

Send UserVoice Feedback via SMS

Users can submit feedback to their existing UserVoice account by sending a text message. Textellent enables feedback collection from users who prefer SMS communication.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from UserVoice Ideas

Users can trigger targeted drip campaigns based on feedback collected in UserVoice, allowing for personalized follow-up and engagement through Textellent.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About UserVoice Integration

How does UserVoice sync updates with Textellent after integration?
UserVoice syncs updates with Textellent by automatically sharing relevant feedback or status changes through the integrated API connection in real time.
Can UserVoice trigger Textellent SMS campaigns for new feedback? +
UserVoice does not natively trigger Textellent SMS campaigns for new feedback without a custom integration or third-party automation.
Can UserVoice comments update Textellent contact records automatically? +
UserVoice comments do not automatically update Textellent contact records. Integration between UserVoice and Textellent is not supported.
Can UserVoice tags segment Textellent SMS audiences automatically? +
UserVoice tags do not automatically segment Textellent SMS audiences. Tag-based segmentation is managed within Textellent's own platform.