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Upgrade Your UserVoice Engagement With Textellent

Textellent integration enables automated, personalized, two-way communication across all UserVoice feedback and support workflows.
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Ways We Support Your UserVoice Experience

With Textellent, you can instantly engage UserVoice contacts through automated, two-way SMS campaigns, reminders, and personalized follow-ups—all from your business number.

Send UserVoice Feedback via SMS

Users can submit feedback to their existing UserVoice account by sending a text message. Textellent enables feedback collection from users who prefer SMS communication.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from UserVoice Ideas

Users can trigger targeted drip campaigns based on feedback collected in UserVoice, allowing for personalized follow-up and engagement through Textellent.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About UserVoice Integration

How does UserVoice sync updates with Textellent after integration? −
UserVoice syncs updates with Textellent by automatically sharing relevant feedback or status changes through the integrated API connection in real time.
Can UserVoice trigger Textellent SMS campaigns for new feedback? +
UserVoice does not natively trigger Textellent SMS campaigns for new feedback without a custom integration or third-party automation.
Can UserVoice comments update Textellent contact records automatically? +
UserVoice comments do not automatically update Textellent contact records. Integration between UserVoice and Textellent is not supported.
Can UserVoice tags segment Textellent SMS audiences automatically? +
UserVoice tags do not automatically segment Textellent SMS audiences. Tag-based segmentation is managed within Textellent's own platform.

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