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Upgrade Your Toast Sales With an SMS integration

Textellent integration empowers Toast users with automated, personalized messaging across the entire customer journey, boosting sales and engagement.
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Making Life Easier for Toast Users Every Day

With Textellent, Toast users can automate appointment reminders, manage two-way SMS, and boost customer engagement—all from their business number.

Send Order Updates via SMS

Send order updates from your Toast system by SMS with Textellent, keeping customers informed and reducing missed pickups or confusion about their orders.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Drive Repeat Visits With Loyalty Offers

Use your existing Toast customer data to send targeted loyalty offers through Textellent, encouraging repeat visits and increasing customer engagement across your locations.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Toast Integration

How do I manage opt-outs from Toast-triggered Textellent messages? −
To manage opt-outs from Toast-triggered Textellent messages, make sure opt-out requests sync automatically between Toast and Textellent systems.
How do I update customer information synced between Toast and Textellent? +
To update customer information synced between Toast and Textellent, make changes in Toast and the updates will sync automatically.
How do I track message delivery status for Toast-triggered texts? +
To track message delivery status for Toast-triggered texts, use Toast's reporting dashboard to view sent, delivered, and failed message updates.
Can I customize which Toast events trigger Textellent messages? +
You can customize which Toast events trigger Textellent messages by configuring integration settings to match your business needs.

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