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Turn Suvvy Conversations Into Text Follow-Ups With Textellent

Connect Suvvy to Textellent and text customers a status link after an AI interaction, so support never feels like a dead end.
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Ways We Support Your Suvvy Experience

Textellent brings business texting, automation, and a shared inbox to Suvvy, turning AI-handled conversations into fast, reliable text follow-ups.

Alert a Human Agent When Suvvy Flags a Conversation

Send an SMS alert to a human agent when Suvvy flags a conversation needing follow-up, so nothing falls through the cracks after the AI hands off.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Text a Ticket Status Link After Suvvy Handles a Conversation

Text customers a link to check their support ticket status after an AI-handled interaction in Suvvy, so they always know where things stand.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Suvvy Integration

Does Textellent sync Suvvy contact updates? −
Textellent integrates with Suvvy to update contact information automatically when Suvvy conversation records change, keeping your messaging lists accurate and current.
Can Suvvy conversations trigger Textellent messages? +
Suvvy conversations can trigger Textellent messages! Integration and automation make it possible to text customers or agents the moment a conversation needs follow-up.
Can I segment Suvvy contacts for targeted Textellent campaigns? +
Yes, you can segment Suvvy contacts for targeted Textellent campaigns by using tags or integration features for precise, personalized messaging.

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