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Upgrade Your SugarCRM Engagement With an SMS integration

Integrate to automate two-way texting, campaigns, reminders, and lead follow-ups, enhancing SugarCRM engagement across workflows.
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Enhance Your SugarCRM Experience With Our Solutions

Easily connect SugarCRM with Textellent’s business texting platform to automate reminders, campaigns, and customer engagement through SMS.

Send Appointment Reminders from Contacts

Send appointment reminders to your contacts stored in SugarCRM, helping reduce no-shows and keeping your clients informed through automated Textellent messages.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Launch Drip Campaigns from Leads

Use your SugarCRM leads to launch targeted drip campaigns with Textellent, helping you nurture prospects and drive more conversions through automated messaging.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About SugarCRM Integration

How can I segment SugarCRM contacts for targeted SMS campaigns? −
Segment SugarCRM contacts by tags, custom fields, or behaviors, then sync segments with your SMS platform for targeted messaging.
How do I sync message history between SugarCRM and Textellent? +
To sync message history between SugarCRM and Textellent, use Textellent's integration tools to automatically link and update conversations in SugarCRM.
How do I manage opt-outs from SugarCRM contacts in Textellent? +
To manage opt-outs from SugarCRM contacts in Textellent, make sure opt-out status syncs automatically through the integration settings.
How can I automate follow-up texts from SugarCRM activities? +
Automate follow-up texts from SugarCRM activities by integrating with SMS platforms like Textellent that support workflow-based messaging triggers.

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