What can wedding planners do with SMS?
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You can confirm bookings, coordinate vendors, manage RSVPs, remind couples of key deadlines, promote add-on services, and follow up after events. SMS makes communication simple and efficient.
How quickly do couples and vendors respond to texts?
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Texts are typically read within minutes, making sure that urgent updates, reminders, or last-minute changes are received on time.
Can we use our existing business number?
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Yes. You can text-enable your business line so couples and vendors can call or text the same number. Messages can be routed to the right team member automatically.
How do after-hours auto-replies work?
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When messages come in after hours, an auto-reply confirms receipt, requests basic details like wedding date or service needed, and tells clients when to expect a follow-up.
Can we segment messages and track results?
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Yes. Segment by couple, guest type, or vendor group. Track responses, confirmations, and RSVP rates to measure efficiency and ROI.
Does this integrate with event planning software?
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Textellent integrates with CRMs and event planning platforms, syncing tasks, schedules, and communications seamlessly.
What about compliance and opt-in or opt-out?
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Clients and guests opt in through contracts, forms, or QR codes. Each message includes opt-out instructions, and STOP and HELP commands are handled automatically to maintain compliance.
Can we try Textellent for free?
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Yes. Wedding planners can start with a 14-day free trial to test reminders, campaigns, and event workflows before upgrading.
