What can tech companies do with SMS?
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You can confirm demos, nudge trials to activate, share onboarding tips, send release notes, drive webinar RSVPs, request NPS, and coordinate support updates. SMS shortens response times and lifts conversion.
How quickly do prospects and users respond?
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Most texts are read within minutes, which helps lock in demos, accelerate evaluations, and keep customers informed about incidents, fixes, or new features.
Can we use our existing company number?
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Yes. You can text-enable your main line so prospects and customers can call or text the same number. Routing directs messages to Sales, Success, or Support automatically.
How do after-hours auto-replies work?
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Set schedules so messages outside business hours get an immediate acknowledgment. Auto-replies can request account, plan, or ticket details and share next-response windows.
Can we segment messages and track results?
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Yes. Build segments by lifecycle, product usage, plan, industry, or region. Track replies, demo bookings, activations, renewals, and revenue influenced to measure ROI.
Does this integrate with our CRM and support stack?
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Textellent integrates with CRMs, help desks, and analytics so contacts, tickets, and events stay synced. Web forms, in-app actions, or billing events can trigger automated texts.
What about compliance and opt-in or opt-out?
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Collect consent via forms, keywords, or in-app prompts, and include opt-out instructions in every message. STOP and HELP commands are processed automatically to maintain opt-in compliance.
Can we try Textellent for free?
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Yes. Start with a 14-day trial to test demo reminders, trial nudges, onboarding, and renewal workflows before scaling.
