What can staffing agencies do with SMS?
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You can send job alerts, confirm interviews, notify candidates of shift assignments, update clients on progress, and follow up after placements. SMS accelerates communication and reduces missed opportunities.
How quickly do candidates respond to texts?
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Most texts are read within minutes, making SMS the fastest way to confirm job offers, interview schedules, and urgent shift changes.
Can we use our existing agency number?
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Yes. You can text-enable your agency’s main number so candidates and clients can call or text the same line. Messages can be routed to recruiters automatically.
How do after-hours auto-replies work?
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When messages come in after hours, auto-replies confirm receipt, collect details like candidate name or job type, and explain when they will hear back.
Can we segment messages and track results?
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Yes. Segment by client, role type, or candidate stage. Track responses, bookings, and placements to measure ROI.
Does this integrate with ATS or CRM systems?
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Textellent integrates with ATS and CRM tools so candidate records, job orders, and communications stay in sync automatically.
What about compliance and opt-in or opt-out?
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Candidates opt in via job applications, job fairs, or keywords. Each SMS includes opt-out instructions, and STOP and HELP requests are handled automatically to maintain compliance.
Can we try Textellent for free?
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Yes. Staffing agencies can start with a 14-day free trial to test SMS alerts, campaigns, and placement workflows before upgrading.
