How can SMS help with referral programs?
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You can send referral invitations, share unique codes, confirm rewards, and remind participants about deadlines. SMS makes programs more engaging and easier to share.
How fast do participants respond to SMS referrals?
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Most texts are read within minutes, ensuring referral links and codes are acted on quickly.
Can we use our existing business number?
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Yes. You can text-enable your current number so customers receive and share referral messages from a trusted source.
How do after-hours auto-replies work?
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Auto-replies confirm new participants after hours, share referral instructions, and let customers know when rewards will be processed.
Can we segment referral campaigns and track results?
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Yes. Segment by loyalty level, purchase history, or campaign participation. Track invitations, redemptions, and new customer conversions.
Does this integrate with CRM or ecommerce systems?
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Textellent integrates with CRMs, POS, and ecommerce tools to sync customer data, codes, and communications automatically.
What about compliance and opt-in or opt-out?
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Customers opt in via campaigns, sign-ups, or keywords. Each SMS contains opt-out instructions, and STOP and HELP requests are handled automatically for compliance.
Can we try Textellent for free?
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Yes. Businesses can start with a 14-day free trial to test referral campaigns, rewards, and automation before upgrading.
