What can pet groomers do with SMS?
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Confirm bookings, send reminders, notify when a pet is ready for pickup, promote add-on services, request reviews, and answer quick questions about pricing or availability.
How quickly do clients see and respond to texts?
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Most texts are seen within minutes, which helps ensure reminders and pickup notices are read right away and reduces missed appointments.
Can we use our existing shop number?
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Yes. You can text-enable your main line so clients can call or text the same number. Routing sends messages to the right groomer or desk automatically.
How do after-hours auto-replies work?
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Set a schedule so messages received after hours get an immediate acknowledgment. The reply can ask for pet name, breed, preferred date and time, and explain when staff will follow up.
Can we segment messages and track results?
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Yes. Create segments by pet type, visit history, or service preferences. Track replies, bookings, redemptions, and revenue influenced to measure ROI.
Does this integrate with our CRM or POS?
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Textellent integrates with CRMs and POS systems so contacts, appointments, payments, and conversations stay aligned. Website form leads can trigger instant texts.
What about compliance and opt-in or opt-out?
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Collect consent via keywords, web forms, or QR codes and include opt-out language in every message. STOP and HELP are handled automatically to maintain opt-in compliance.
Can we try Textellent for free?
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Yes. Pet groomers can start with a 14-day trial to test campaigns, reminders, and pickup workflows before upgrading.
