What can CrossFit studios do with SMS?
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You can confirm class bookings, send reminders, promote membership renewals, share workout challenges, request reviews, and notify members of last-minute changes. SMS strengthens community engagement and reduces churn.
How quickly do members respond to texts?
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Texts are usually read within minutes. This makes SMS perfect for urgent updates like class cancellations, waitlist availability, or limited-time promotions.
Can we use our existing studio number?
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Yes. You can text-enable your studio’s main number so members can call or text the same line. Messages can be routed to the right coach or front desk automatically.
How do after-hours auto-replies work?
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When members text after hours, an auto-reply confirms receipt, requests information like preferred class or membership type, and tells them when to expect a response.
Can we segment messages and track results?
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Yes. Segment by attendance history, membership tier, or fitness goals. Track redemptions, renewals, and sign-ups to measure campaign ROI.
Does this integrate with our CRM or scheduling software?
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Textellent integrates with CRMs, scheduling tools, and POS systems so classes, payments, and communication history stay connected.
What about compliance and opt-in or opt-out?
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Members opt in via QR codes, sign-up forms, or keywords. Each SMS includes opt-out instructions, and STOP and HELP requests are managed automatically to maintain compliance.
Can we try Textellent for free?
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Yes. CrossFit studios can start with a 14-day free trial to test SMS reminders, campaigns, and class workflows before upgrading.
