What can consultants do with SMS?
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You can confirm appointments, send reminders, share session notes or resources, promote workshops, request feedback, and follow up on client questions. SMS keeps communication simple and efficient.
How quickly do clients respond to texts?
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Most texts are read within minutes. This helps ensure reminders are seen, resources are delivered promptly, and client questions are addressed quickly.
Can we use our existing business number?
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Yes. You can text-enable your main number so clients can call or text the same line. Routing ensures messages reach the right consultant or team member.
How do after-hours auto-replies work?
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Auto-replies confirm receipt when your office is closed, request basic details, and let clients know when to expect a follow-up. This builds trust and prevents missed opportunities.
Can we segment messages and track results?
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Yes. Segment by client type, service level, or project stage. Track replies, session confirmations, and campaign results to measure ROI.
Does this integrate with our CRM or scheduling software?
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Textellent integrates with CRMs and scheduling tools so contacts, calendars, and conversation history are always up to date.
What about compliance and opt-in or opt-out?
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Clients can opt in via forms, keywords, or QR codes. Every SMS includes opt-out instructions, and STOP and HELP commands are handled automatically to maintain opt-in compliance.
Can we try Textellent for free?
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Yes. Consultants can start with a 14-day free trial to test reminders, campaigns, and follow-up flows before upgrading.
