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Drive Your Shopify Plus Sales & Engagement With an SMS integration

Textellent enables Shopify Plus stores to automate SMS for order updates, marketing, customer service, and personalized engagement across the customer journey.
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Ways We Support Your Shopify Plus Success

Textellent powers Shopify Plus stores with automated SMS campaigns, reminders, and two-way texting to boost sales and customer engagement.

Send Order Updates via SMS

Keep your customers informed by sending order updates from your Shopify Plus store via Textellent SMS, improving communication and customer satisfaction.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Customer Follow-Ups

Use your Shopify Plus customer data to schedule personalized follow-up messages with Textellent, helping you drive repeat business and strengthen customer relationships.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Shopify Plus Integration

How can I manage opt-outs from Shopify Plus customers? −
Manage opt-outs from Shopify Plus customers by using Shopify's built-in customer privacy tools and updating marketing preferences in customer profiles.
How can I sync customer tags between Shopify Plus and Textellent? +
Sync customer tags between Shopify Plus and Textellent by using an integration or API to automatically update tags in both platforms.
How do I track SMS campaign performance in Shopify Plus? +
Track SMS campaign performance in Shopify Plus by using integrated analytics tools or third-party apps to monitor delivery, clicks, and conversions.
Can I automate abandoned cart SMS reminders for Shopify Plus? +
Yes, you can automate abandoned cart SMS reminders on Shopify Plus using integrated SMS platforms that support automation features.

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