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Upgrade Your ShipStation Deliveries With Textellent

Textellent integration streamlines ShipStation deliveries with automated, personalized updates, tracking, and customer-journey follow-ups.
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Ways We Support Your ShipStation Experience

Textellent brings business texting, automation, and shared inbox features to ShipStation, streamlining order updates, reminders, and customer engagement via SMS.

Send Order Updates via SMS

Keep customers informed by sending order updates from your ShipStation account via SMS with Textellent, improving communication and reducing support inquiries.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from Orders

Trigger personalized drip campaigns based on your ShipStation orders, using Textellent to nurture customer relationships and drive repeat business through timely SMS messages.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About ShipStation Integration

Can I segment ShipStation customers for targeted SMS campaigns? −
ShipStation does not offer built-in customer segmentation for SMS campaigns, so you would need an integrated SMS platform for this.
Can I sync order status changes from ShipStation to Textellent? +
ShipStation does not offer a direct integration to sync order status changes with Textellent, so this functionality is not natively supported.
Can I automate SMS follow-ups for ShipStation delivery exceptions? +
Yes, you can automate SMS follow-ups for ShipStation delivery exceptions by integrating ShipStation with an SMS platform like Textellent.
Can I send personalized SMS based on ShipStation shipping methods? +
Yes, you can send personalized SMS based on ShipStation shipping methods by integrating ShipStation with a platform that supports segmentation.

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