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Elevate Your Salesforce Leads With Textellent

Salesforce integration enables automated, personalized text communication, lead nurturing, and customer engagement across the entire customer lifecycle.
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See How We Support Your Salesforce Success

Textellent brings powerful business texting, automation, and shared inbox features directly into Salesforce for seamless, compliant SMS engagement at scale.

Automate Lead Follow-Ups

Automatically send personalized text follow-ups to leads from your Salesforce database, helping you boost engagement and improve response rates with less manual work.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Appointment Reminders from Contacts

Send timely appointment reminders to your contacts stored in Salesforce, helping reduce no-shows and keep your clients informed through automated text messages with Textellent.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Salesforce Integration

How does Textellent handle opt-outs synced from Salesforce? −
Textellent automatically syncs opt-outs from Salesforce, making sure contacts who opt out in Salesforce are not texted through Textellent.
How does Textellent sync message history back to Salesforce? +
Textellent syncs message history to Salesforce by automatically logging SMS conversations as activities on the relevant Salesforce records.
Can Salesforce trigger Textellent messages based on custom field changes? +
Salesforce can trigger Textellent messages based on custom field changes if integrated properly using Textellent's automation and CRM integration features.
Can Textellent update Salesforce records based on text replies? +
Textellent can update Salesforce records based on text replies when integrated, allowing automated syncing of SMS responses with Salesforce data.

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