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Upgrade Your Salesforce Marketing Cloud With Textellent

Textellent integration expands Salesforce Marketing Cloud’s reach, enabling advanced SMS automation, personalized two-way communication, and compliant customer engagement.
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Unlock More Value from Your Marketing Cloud Experience

Textellent brings powerful business texting, automation, and real-time engagement to Salesforce Marketing Cloud for seamless, compliant SMS marketing at scale.

Send Targeted SMS to Segmented Lists

Use your existing segmented lists in Salesforce Marketing Cloud to send personalized SMS campaigns through Textellent, increasing engagement and response rates.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Drip Campaigns from CRM Data

Automate personalized SMS drip campaigns using your Salesforce Marketing Cloud data with Textellent, helping you nurture leads and drive consistent customer engagement.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Salesforce Marketing Cloud Integration

How does SMS opt-out sync between both platforms? −
SMS opt-out status syncs automatically between Salesforce Marketing Cloud and Textellent, making sure compliance is maintained across both platforms.
How are SMS delivery reports shared between both platforms? +
SMS delivery reports are shared between Salesforce Marketing Cloud and Textellent through integrated APIs, allowing real-time status updates and analytics.
How are contact tags updated between both platforms? +
Contact tags are updated between Salesforce Marketing Cloud and Textellent through automated integrations that sync tag changes in real time.
How are SMS replies routed between both platforms? +
SMS replies are routed through integrated connectors, allowing Salesforce Marketing Cloud to receive and process responses within its messaging platform.

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