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Upgrade Your RingCentral Customer Engagement With an SMS integration

RingCentral users gain advanced business texting, automated campaigns, and personalized customer engagement across all workflows.
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Ways We Support Your RingCentral Experience

Textellent brings powerful business texting, automation, and shared inbox features to RingCentral, making customer communication faster and more effective.

Automate Reminders From RingCentral Contacts

Use your existing RingCentral contacts to schedule and send automated reminders through Textellent, helping you stay organized and reduce missed appointments.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Launch Drip Campaigns From RingCentral Contacts

Use your RingCentral contacts to launch personalized drip campaigns with Textellent, helping you nurture relationships and drive engagement without manual follow-up.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About RingCentral Integration

How do Textellent campaigns sync with RingCentral contact updates? −
Textellent campaigns update contact information automatically when RingCentral contacts are changed, keeping messaging lists accurate and current.
Can I track message delivery status from RingCentral in Textellent? +
You can't track RingCentral message delivery status directly in Textellent because they are separate platforms with different tracking systems.
Can I use RingCentral call logs to trigger Textellent messages? +
RingCentral call logs alone do not directly trigger Textellent messages. Integration or automation tools are needed to connect both platforms.
Can I segment RingCentral contacts for targeted Textellent campaigns? +
Yes, you can segment RingCentral contacts for targeted Textellent campaigns by using tags or integration features for precise messaging.

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