Master retention revenue growth with targeted SMS that keeps customers engaged long after the first purchase. Intelligent campaigns create timely touchpoints that win repeat orders and prevent silent churn. With 98% of texts read within minutes and replies arriving 10x faster than email, you make sure every renewal reminder, upsell offer, and win back message lands when it matters most.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Looking for sustainable revenue growth beyond new customer acquisition? SMS retention campaigns deliver consistent results by reconnecting with existing buyers through their most checked channel. Conversational messaging builds stronger relationships that drive repeat purchases, while strategic timing captures customers at critical decision points. Deploy sophisticated workflows that adapt to individual preferences and shopping behaviors, creating personalized experiences that boost lifetime value without expanding your acquisition budget.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
