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Speed Up Every Deal in retailCRM With an SMS Integration

Connect retailCRM to Textellent and text straight from your pipeline, so no deal or contact goes quiet waiting on a call or email.
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Ways We Support Your retailCRM Experience

Textellent brings business texting, automation, and a shared inbox to retailCRM, so your sales and support teams can respond faster without switching tools.

Send Texts Right From retailCRM

With Textellent Messenger, your team can text contacts directly from retailCRM without ever leaving the screen they’re already working in.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Text New retailCRM Leads in Seconds

Text New retailCRM Leads in Seconds

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About retailCRM Integration

Does Textellent sync retailCRM contact updates? −
Textellent integrates with retailCRM to update contact information automatically when retailCRM records change, keeping your messaging lists accurate and current.
Can retailCRM deal or record updates trigger Textellent messages? +
retailCRM updates can trigger Textellent messages! Integration and automation make it possible to text contacts the moment their deal or record status changes.
Can I segment retailCRM contacts for targeted Textellent campaigns? +
Yes, you can segment retailCRM contacts for targeted Textellent campaigns by using tags, pipeline stage, or other integration features for precise messaging.

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