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Connect Your Podium Webchat & Client Reach With an SMS integration

Integrating Podium Webchat enables automated two-way texting, managing customer engagement, and scaling communications across various business workflows.
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Unlock More Value for Your Podium Webchat Experience

Easily connect Podium Webchat with Textellent’s robust business texting platform to automate, personalize, and manage SMS conversations at scale.

Automate Webchat Lead Follow-Up

Turn Podium Webchat leads into text conversations with Textellent, so you can follow up and nurture prospects without missing opportunities.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Targeted SMS Campaigns

Use your Podium Webchat contacts to send targeted SMS campaigns with Textellent, helping you reach the right audience and drive more engagement.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Podium Webchat Integration

How do Podium Webchat and Textellent handle opt-out requests? −
Podium Webchat and Textellent process opt-out requests automatically, making sure customers who opt out no longer receive further messages.
How do Webchat conversations sync with Textellent ongoing? +
Podium Webchat conversations do not automatically sync with Textellent ongoing because they are separate platforms with different messaging systems.
How are customer tags shared between Podium Webchat and Textellent? +
Customer tags in Podium Webchat are not automatically shared or synced with Textellent, as each platform manages tags independently.
Can Webchat responses trigger automated Textellent drip campaigns? +
Podium Webchat responses do not directly trigger automated Textellent drip campaigns because the platforms do not have native integration.

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