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Upgrade Your Olark & SMS Communication With Textellent

Olark integration extends live chat into automated, personalized SMS workflows, making sure customer engagement spans all communication channels.
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Making Olark Work Better for Your Business

Textellent brings true business texting to Olark, enabling automated SMS campaigns, reminders, and two-way conversations from your business number.

Send SMS Follow-Ups from Chats

Follow up with leads from your Olark chats by sending SMS messages through Textellent, helping you stay connected and drive more responses.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from Chat

Start drip campaigns from your Olark chats using Textellent, nurturing leads with scheduled SMS messages to build stronger relationships and encourage engagement.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Olark Integration

How are chat transcripts shared between Olark and Textellent? −
Chat transcripts are not automatically shared between Olark and Textellent, as there is no direct integration connecting the two platforms.
Can Olark chat data trigger Textellent's automated SMS sequences? +
Olark chat data does not directly trigger Textellent's automated SMS sequences without a custom integration or third-party connector.
Can Olark chat tags update contact segments in Textellent? +
Olark chat tags do not directly update contact segments in Textellent because the platforms do not have native integration.
Can Olark chat notes sync with Textellent contact records? +
Olark chat notes do not automatically sync with Textellent contact records. Integration between Olark and Textellent is not natively supported.

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