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Upgrade Your NetSuite Efficiency With an SMS integration

Integration empowers NetSuite (ERP) with automated, personalized, and compliant text messaging across all customer engagement workflows.

Ways We Support Your NetSuite ERP Success

Easily connect NetSuite with Textellent to automate business texting, reminders, and campaigns—boosting engagement, follow-ups, and customer retention.

Send Appointment Reminders from NetSuite

Users can send appointment reminders using their existing NetSuite ERP data. Textellent helps reduce no-shows and improve customer engagement through automated text notifications.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Payment Notifications from Invoices

Users can trigger payment notifications using their existing NetSuite ERP invoices. Textellent helps accelerate collections and improve cash flow with automated payment reminders.

Everything You Need to Scale SMS

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READ

OUR BLOG

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6 Review Management Tips to Stay on Top of Customer Feedback

Explore our review management tips and learn how to stay on top of customer feedback. Discover how Textellent can help manage reviews via SMS.
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5 Best SMS Gateway API Providers to Automate Your Messaging

5 Best SMS Gateway API Providers to Automate Your Messaging: 1. Textellent 2. Twilio 3. Vonage 4. Plivo 5. Sinch. Learn why Textellent stands out.
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How to Build a Referral Text Message Campaign That Converts

Learn how to convert happy customers into active promoters with a referral text message campaign and see how Textellent can help you do it.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About NetSuite (ERP) Integration

How does Textellent handle opt-outs synced from NetSuite?
Textellent automatically syncs opt-outs from NetSuite, making sure customers who opt out in NetSuite are not texted.
How does Textellent sync message history back to NetSuite? +
Textellent syncs message history to NetSuite by automatically logging SMS conversations as records within the relevant customer or transaction files.
Can I trigger Textellent campaigns from NetSuite custom fields? +
You can trigger Textellent campaigns from NetSuite custom fields if you use an integration or automation connecting both platforms.
Can Textellent update NetSuite records based on SMS replies? +
Textellent can update NetSuite records based on SMS replies if integrated properly, using available APIs or supported connectors.