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Upgrade Your NetSuite Efficiency With an SMS integration

Integration empowers NetSuite (ERP) with automated, personalized, and compliant text messaging across all customer engagement workflows.
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Ways We Support Your NetSuite ERP Success

Easily connect NetSuite with Textellent to automate business texting, reminders, and campaigns—boosting engagement, follow-ups, and customer retention.

Send Appointment Reminders from NetSuite

Users can send appointment reminders using their existing NetSuite ERP data. Textellent helps reduce no-shows and improve customer engagement through automated text notifications.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Payment Notifications from Invoices

Users can trigger payment notifications using their existing NetSuite ERP invoices. Textellent helps accelerate collections and improve cash flow with automated payment reminders.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About NetSuite (ERP) Integration

How does Textellent handle opt-outs synced from NetSuite? −
Textellent automatically syncs opt-outs from NetSuite, making sure customers who opt out in NetSuite are not texted.
How does Textellent sync message history back to NetSuite? +
Textellent syncs message history to NetSuite by automatically logging SMS conversations as records within the relevant customer or transaction files.
Can I trigger Textellent campaigns from NetSuite custom fields? +
You can trigger Textellent campaigns from NetSuite custom fields if you use an integration or automation connecting both platforms.
Can Textellent update NetSuite records based on SMS replies? +
Textellent can update NetSuite records based on SMS replies if integrated properly, using available APIs or supported connectors.

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