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Elevate Your Microsoft Dynamics 365 Engagement With Textellent

Integrate Textellent with Microsoft Dynamics 365 to automate two-way texting, campaigns, and customer engagement across all workflows.
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Ways We Support Your Microsoft Dynamics 365 Success

Textellent brings powerful business texting, automation, and shared inbox features directly into Microsoft Dynamics 365 for seamless, compliant customer engagement.

Send Appointment Reminders from Contacts

Send appointment reminders to your contacts stored in Microsoft Dynamics 365. Textellent helps reduce no-shows and keeps your clients informed and engaged.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Lead Follow-Ups from CRM

Follow up with leads from your Microsoft Dynamics 365 CRM using Textellent, helping you nurture prospects and increase conversion rates through timely, personalized messages.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Microsoft Dynamics 365 Integration

How can I segment Dynamics 365 contacts for targeted texting? −
Segment Dynamics 365 contacts by using filters, tags, or custom fields to group audiences for targeted texting campaigns.
How can I sync message history between Dynamics 365 and Textellent? +
Syncing message history between Dynamics 365 and Textellent requires integration using Textellent's API or supported connectors for data exchange.
How do I update contact details synced with Textellent? +
Update contact details in Microsoft Dynamics 365 and make sure the integration with Textellent is active to sync changes automatically.
Can I trigger automated SMS campaigns from Dynamics 365 workflows? +
Yes, you can trigger automated SMS campaigns from Dynamics 365 workflows by integrating with SMS platforms like Textellent.

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