Elevate Your Loop Returns Experience With an SMS integration

Automate Loop Returns updates, follow-ups, and re-engagement campaigns with personalized text messaging.

Making Returns Easier for Your Loop Customers

With Textellent, you can automate return notifications and updates via SMS, keeping Loop customers informed and engaged every step.

Send Return Updates by Text

Keep your customers informed by sending return status updates from your Loop Returns account through Textellent, improving communication and customer satisfaction.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from Returns

Trigger personalized drip campaigns based on return activity in your Loop Returns account, using Textellent to nurture customers and encourage repeat business.

Everything You Need to Scale SMS

Read Our Blog

How to Use B2B SMS Marketing for Effective Lead Generation

How to Use B2B SMS Marketing for Effective Lead Generation

Learn how to effectively carry out B2B SMS marketing and help your business communicate more efficiently through text…

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Keep Your Communication Steady With Group Text Messaging

Keep Your Communication Steady With Group Text Messaging

Explore business use cases for group text messaging and learn how to set it up for your communication…

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15 Promotional Message Examples to Capture Customers

15 Promotional Message Examples to Capture Customers

Customers decide whether to engage with your brand in just a few seconds. That’s why your promotional texts…

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READ

OUR BLOG

woman sending a message

How to Use B2B SMS Marketing for Effective Lead Generation

Learn how to effectively carry out B2B SMS marketing and help your business communicate more efficiently through text messaging.
group text

Keep Your Communication Steady With Group Text Messaging

Explore business use cases for group text messaging and learn how to set it up for your communication efforts. Discover how Textellent can help.
Woman reading an SMS on her phone

15 Promotional Message Examples to Capture Customers

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About Loop Returns Integration

How are customer opt-outs handled between Loop and Textellent?
Customer opt-outs are automatically synced between Loop Returns and Textellent to make sure customers' messaging preferences are respected across both platforms.
How are return status updates synced between Loop and Textellent? +
Return status updates are automatically synced between Loop Returns and Textellent through their integration, keeping both platforms up to date.
Can customers reply to Loop-triggered texts through Textellent? +
Customers can reply to Loop-triggered texts sent through Textellent, and their responses will appear in the business's shared inbox.
Can Textellent send automated reminders based on Loop return activity? +
Textellent does not natively integrate with Loop Returns, so it cannot send automated reminders based on Loop return activity.