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Upgrade Your LiveChat Customer Engagement With an SMS integration

Integrate LiveChat to extend real-time chat into automated SMS follow-ups, campaigns, and two-way customer engagement.
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Enhance Your LiveChat Experience With Powerful Tools

Easily connect LiveChat with Textellent’s business texting platform to automate SMS reminders, campaigns, and customer engagement from one shared inbox.

Send SMS Campaigns From LiveChat

Use your existing LiveChat contacts to send targeted SMS campaigns with Textellent, helping you reach customers directly and boost engagement beyond chat conversations.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Lead Follow-Ups

Automate follow-up messages to your LiveChat leads with Textellent, helping you nurture relationships and drive more responses without manual effort.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About LiveChat Integration

Can I manage Textellent SMS replies directly within LiveChat? −
You cannot manage Textellent SMS replies directly within LiveChat. Textellent replies are handled in its own platform or integrations.
Can I trigger Textellent drip campaigns from LiveChat conversations? +
You can't directly trigger Textellent drip campaigns from LiveChat conversations unless you use an integration or automation tool.
Can I sync customer tags between LiveChat and Textellent? +
LiveChat does not offer a built-in way to sync customer tags directly with Textellent at this time.
Can I view Textellent message history inside LiveChat? +
You can't view Textellent message history directly inside LiveChat. Message history remains accessible only within the Textellent platform.

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