Skip to main content

Upgrade Your Kustomer Engagement With an SMS integration

Textellent integration empowers Kustomer to automate two-way SMS, reminders, and campaigns, enhancing customer engagement across all workflows.
Start your free trial
Get a Demo

Making Kustomer Work Better for Your Business

Textellent brings powerful business texting, automation, and shared inbox features to Kustomer, driving faster responses and better customer engagement.

Send Appointment Reminders from Contacts

Use your existing Kustomer contacts to send appointment reminders with Textellent, helping reduce no-shows and keep your clients informed and engaged.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from Conversations

Trigger personalized drip campaigns from your Kustomer conversations with Textellent, nurturing leads and driving engagement based on real-time interactions.

From our Blog

Latest Insights

View All Articles
Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

Learn more

Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

Learn more

Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

Learn more

Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

Learn more

AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

Learn more

Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

Learn more

Get Started with Business Texting

Get a Demo
Start Free Trial

FAQs About Kustomer Integration

How can I sync customer tags between Kustomer and Textellent? −
Sync customer tags between Kustomer and Textellent by using their integration or API to map and update tags automatically across both platforms.
How do I track message delivery status in Kustomer? +
In Kustomer, you can track message delivery status by viewing the message timeline, where delivery updates and statuses are displayed.
How do I manage opt-outs across Kustomer and Textellent? +
Manage opt-outs by syncing customer preferences between Kustomer and Textellent, making sure both platforms reflect updated opt-out status.
Can I trigger Textellent campaigns from Kustomer workflow automations? +
You can trigger Textellent campaigns from Kustomer workflow automations by connecting both platforms through API or supported integrations.

Want more conversions from text?

Enter your email, and we'll send tips, templates, and examples you can use immediately.