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Keep JivoChat (JivoSite) Customers Updated With an SMS Integration

Connect JivoChat (JivoSite) to Textellent and text customers the moment their ticket status changes, so support feels faster and more personal.
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Ways We Support Your JivoChat (JivoSite) Experience

Textellent brings business texting, automation, and a shared inbox to JivoChat (JivoSite), turning support tickets into fast, reliable text conversations.

Send SMS CSAT Surveys After JivoChat (JivoSite) Tickets Resolve

Send an SMS CSAT survey right after a ticket is resolved in JivoChat (JivoSite), capturing feedback while the experience is still fresh.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Text Customers on JivoChat (JivoSite) Ticket Status Changes

Text customers the moment their support ticket status changes in JivoChat (JivoSite), keeping them informed without them needing to check email.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About JivoChat (JivoSite) Integration

Does Textellent sync JivoChat (JivoSite) contact updates? −
Textellent integrates with JivoChat (JivoSite) to update contact information automatically when JivoChat (JivoSite) contacts change, keeping your messaging lists accurate and current.
Can JivoChat (JivoSite) ticket status changes trigger Textellent messages? +
Can JivoChat (JivoSite) ticket status changes trigger Textellent messages?
Can I segment JivoChat (JivoSite) contacts for targeted Textellent campaigns? +
Yes, you can segment JivoChat (JivoSite) contacts for targeted Textellent campaigns by using tags or integration features for precise, personalized messaging.

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