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Upgrade Your GorillaDesk Service With an SMS integration

Integrate GorillaDesk to automate customer communication, including appointment reminders, drip campaigns, and personalized follow-ups across the service lifecycle.
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Making Your GorillaDesk Experience Even More Powerful

Now you can automate reminders, campaigns, and customer engagement in GorillaDesk using Textellent’s dedicated business texting and SMS marketing platform.

Send Appointment Reminders via SMS

Send SMS appointment reminders to your clients using your GorillaDesk schedule. Textellent helps reduce no-shows and keeps your customers informed and prepared.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Bulk Updates to Contacts

Send personalized updates to multiple contacts from your GorillaDesk list. Textellent helps you keep customers informed about promotions, service changes, or important announcements.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About GorillaDesk Integration

Can I trigger Textellent drip campaigns from GorillaDesk events? −
You can't directly trigger Textellent drip campaigns from GorillaDesk events without using an integration or automation tool like Zapier.
Can I sync customer tags between GorillaDesk and Textellent? +
You cannot directly sync customer tags between GorillaDesk and Textellent. Manual updates are needed to keep tags consistent.
Can I view Textellent message history inside GorillaDesk? +
You can't view Textellent message history directly inside GorillaDesk. Message history remains accessible only within the Textellent platform.
Can I update customer information in Textellent from GorillaDesk? +
You can't update customer information in Textellent directly from GorillaDesk. Updates must be made separately in each platform.

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