Skip to main content

Turn GigaChat Conversations Into Text Follow-Ups With Textellent

GigaChat users gain instant ticket-status texts, human-agent alerts, and a shared inbox for every escalation.
Start your free trial
Get a Demo

Bridge AI and Human Support With GigaChat + Textellent

Pair GigaChat with Textellent to text customers a ticket status link after an AI-handled interaction, keep every reply in one shared inbox, and hand off to a human without dropping context.

Alert a Human Agent When GigaChat Flags a Conversation

Send an SMS alert to a human agent when GigaChat flags a conversation needing follow-up, so nothing falls through the cracks after the AI hands off.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Sync Contact Data Between GigaChat and Textellent

Contact data syncs automatically between GigaChat and Textellent, so your support messaging lists stay accurate and current.

From our Blog

Latest Insights

View All Articles
Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

Learn more

Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

Learn more

Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

Learn more

Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

Learn more

AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

Learn more

Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

Learn more

Get Started with Business Texting

Get a Demo
Start Free Trial

FAQs About GigaChat Integration

Does Textellent sync GigaChat contact updates? −
Textellent integrates with GigaChat to update contact information automatically when GigaChat conversation records change, keeping your messaging lists accurate and current.
Can GigaChat conversations trigger Textellent messages? +
GigaChat conversations can trigger Textellent messages! Integration and automation make it possible to text customers or agents the moment a conversation needs follow-up.
Can I segment GigaChat contacts for targeted Textellent campaigns? +
Yes, you can segment GigaChat contacts for targeted Textellent campaigns by using tags or integration features for precise, personalized messaging.

Want more conversions from text?

Enter your email, and we'll send tips, templates, and examples you can use immediately.