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Elevate Your Freshsales Customer Outreach with an SMS integration

Integrate Textellent with Freshsales to automate personalized SMS campaigns, reminders, and two-way conversations, boosting customer engagement.

Ways We Support Your Freshsales Success

Textellent brings powerful business texting, automation, and shared inbox features to Freshsales, driving faster lead follow-up and customer engagement.

Automate Lead Follow-Ups

Use your Freshsales leads to trigger personalized text follow-ups with Textellent, helping you stay engaged and increase response rates without manual effort.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Targeted SMS Campaigns

Send targeted SMS campaigns to your Freshsales leads with Textellent, allowing you to reach the right contacts and drive more meaningful conversations.

Everything You Need to Scale SMS

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READ

OUR BLOG

A person using their phone to leave customer review

6 Review Management Tips to Stay on Top of Customer Feedback

Explore our review management tips and learn how to stay on top of customer feedback. Discover how Textellent can help manage reviews via SMS.
Woman sending an SMS

5 Best SMS Gateway API Providers to Automate Your Messaging

5 Best SMS Gateway API Providers to Automate Your Messaging: 1. Textellent 2. Twilio 3. Vonage 4. Plivo 5. Sinch. Learn why Textellent stands out.
referral text message

How to Build a Referral Text Message Campaign That Converts

Learn how to convert happy customers into active promoters with a referral text message campaign and see how Textellent can help you do it.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About Freshsales Integration

How do Freshsales tags sync with Textellent segments?
Freshsales tags sync with Textellent segments by mapping tags to segments, allowing targeted SMS campaigns based on CRM data.
How do Freshsales updates trigger automated Textellent SMS campaigns? +
Freshsales updates, such as new leads or status changes, can trigger automated Textellent SMS campaigns through integrated workflow automation.
How does Textellent handle Freshsales contact deletions or merges? +
Textellent automatically updates its records to reflect Freshsales contact deletions or merges, making sure messaging data stays accurate.
Can Textellent sync Freshsales custom fields for personalized texts? +
Textellent can sync Freshsales custom fields, allowing personalized text messages using customer data stored in those fields.