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Elevate Your Freshsales Customer Outreach with an SMS integration

Integrate Textellent with Freshsales to automate personalized SMS campaigns, reminders, and two-way conversations, boosting customer engagement.
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Ways We Support Your Freshsales Success

Textellent brings powerful business texting, automation, and shared inbox features to Freshsales, driving faster lead follow-up and customer engagement.

Automate Lead Follow-Ups

Use your Freshsales leads to trigger personalized text follow-ups with Textellent, helping you stay engaged and increase response rates without manual effort.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Targeted SMS Campaigns

Send targeted SMS campaigns to your Freshsales leads with Textellent, allowing you to reach the right contacts and drive more meaningful conversations.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Freshsales Integration

How do Freshsales tags sync with Textellent segments? −
Freshsales tags sync with Textellent segments by mapping tags to segments, allowing targeted SMS campaigns based on CRM data.
How do Freshsales updates trigger automated Textellent SMS campaigns? +
Freshsales updates, such as new leads or status changes, can trigger automated Textellent SMS campaigns through integrated workflow automation.
How does Textellent handle Freshsales contact deletions or merges? +
Textellent automatically updates its records to reflect Freshsales contact deletions or merges, making sure messaging data stays accurate.
Can Textellent sync Freshsales custom fields for personalized texts? +
Textellent can sync Freshsales custom fields, allowing personalized text messages using customer data stored in those fields.

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