Managing dozens of franchise locations means juggling constant communication across teams, regions, and operational updates. Text messaging centralizes every conversation so franchise operations directors can coordinate faster and keep every location aligned without endless email chains or missed calls.
Textellent gives you the tools to oversee multi-location franchises from one platform. Text from your corporate number so franchisees always recognize your messages. Automate operational updates, compliance reminders, and performance check-ins across all territories.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Achieve smoother franchise operations by using targeted text messaging that keeps every director focused on what matters most. Trigger role based alerts for openings, closures, staffing gaps, and inventory checks so each location acts quickly and consistently across the system.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
