Unlock franchise wide text messaging that keeps every location aligned and responsive. Franchise communication text messaging software streamlines updates, promotions, and service alerts so nothing falls through the cracks. With 98% of texts read within minutes and replies arriving 10x faster than email, franchisors and franchisees stay connected and consistent. Plus, 75% of customers prefer texting, helping your brand build stronger, scalable communication.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Achieve complete control over your franchise messaging while empowering every location to connect with customers instantly. Franchise communication text messaging software delivers centralized oversight that protects your brand voice while giving franchisees the flexibility to respond quickly to local needs.
Coordinate campaigns, share operational updates, and manage customer conversations through one intelligent platform that scales with your growth and maintains the consistency your brand demands.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
