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Upgrade Your Customer Engagement via Facebook Messenger With Textellent

Manage Facebook Messenger conversations across workflows and teams, leveraging Textellent’s automation, campaigns, and shared inbox capabilities.
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Making Messenger Connections Easier for Your Business

Now you can manage Facebook Messenger and SMS conversations together in Textellent’s shared inbox, streamlining customer engagement and follow-ups.

Send Messenger Leads Text Campaigns

Turn your Facebook Messenger leads into text campaigns with Textellent, allowing you to reach contacts through SMS and boost engagement beyond Messenger conversations.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Nurture Messenger Leads by SMS

Use your Facebook Messenger leads to send personalized SMS messages with Textellent, helping you connect with contacts and drive more responses outside Messenger.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Facebook Messenger Integration

How do Messenger replies sync with Textellent conversations? −
Messenger replies do not automatically sync with Textellent conversations because Textellent is focused on SMS and business texting, not Facebook Messenger.
Can Messenger contacts receive automated SMS reminders from Textellent? +
Messenger contacts cannot receive automated SMS reminders from Textellent because Facebook Messenger and SMS are separate communication channels.
Can Messenger conversations trigger Textellent's automated follow-up sequences? +
Messenger conversations on Facebook do not trigger Textellent's automated follow-up sequences, as Textellent is focused on SMS communications only.
Can Messenger conversations be assigned to team members in Textellent? +
Textellent does not support assigning Facebook Messenger conversations to team members, as it is focused on SMS and business texting.

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