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E-Commerce Store Text Messaging Software

Struggling with low email engagement and abandoned carts? Textellent gives ecommerce stores an automated texting engine to boost conversions and recover revenue. Coordinate personalized offers, order updates, and follow-ups that keep shoppers active, responsive, and buying again.
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Unlock SMS Revenue For Online Stores

Struggling with low engagement from your ecommerce marketing? Unlock SMS revenue for online stores with instant, conversational text campaigns that feel personal at scale.

98% of texts are read within minutes and replies come 10x faster than email, so you can boost abandoned cart recovery, drive repeat purchases, and make sure every offer reaches shoppers when they are ready to buy.

Modernize E-commerce With Automated SMS Journeys

Coordinate behavior based text flows that highlight the right products, timing, and incentives for each shopper. Your store quietly runs personalized winback, back in stock, and VIP messages so your team can focus on strategy while revenue compounds in the background.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Maximize E‑commerce Sales With Intelligent SMS

Transform browsers into buyers with automated SMS sequences that deliver the right message at the perfect moment. Intelligent text messaging connects your store directly to customers’ phones, creating immediate touchpoints that accelerate purchase decisions and build lasting relationships.

Advanced segmentation and behavioral triggers work together to send relevant product recommendations, exclusive promotions, and timely reminders that convert interest into action while your team focuses on growth.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Turn Texts Into Clicks and Completed Orders

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FAQs About E-commerce Store Text Messaging Software

How can ecommerce stores capture more sales through text messaging? −
Transform abandoned carts into completed purchases by sending timely SMS reminders with direct checkout links. Textellent lets you automate recovery sequences that bring shoppers back within minutes, not days.
What makes SMS better than email for online retail communication? +
Text messages achieve 98% open rates compared to email's 20%, and most customers read them within three minutes of delivery. Your promotions and order updates reach buyers instantly, driving faster action and higher conversion rates.
Can Textellent sync with our Shopify or WooCommerce store? +
Absolutely. Textellent integrates directly with major ecommerce platforms to pull customer data, order history, and purchase behavior automatically. This connection powers personalized campaigns without manual data entry or CSV uploads.
How do we build our SMS subscriber list for our online store? +
Capture phone numbers at checkout, through popup forms offering exclusive discounts, and via keyword campaigns promoted on social media. Textellent manages opt-ins automatically and grows your list while staying compliant with messaging regulations.
Can we segment customers based on their shopping behavior? +
Yes. Create targeted groups based on purchase history, cart value, product preferences, or browsing activity pulled from your store. Send VIP offers to top spenders while re-engaging dormant customers with win-back campaigns tailored to their interests.
What types of automated messages work best for ecommerce? +
Order confirmations, shipping notifications, delivery alerts, and review requests keep customers informed throughout their journey. Textellent also automates back-in-stock alerts, birthday discounts, and post-purchase cross-sell sequences that drive repeat revenue without constant manual messaging.

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