E-commerce moves fast, and SMS keeps you ahead. Text messaging delivers instant updates on abandoned carts, flash sales, and order tracking that customers actually see and act on.
98% of texts get read within minutes. Replies arrive 10x faster than email. 75% of online shoppers prefer texting for order updates and support over any other channel.
Textellent connects your store’s communication in one platform. Automate post-purchase follow-ups, segment customers by purchase history or browsing behavior, and sync every conversation with your e-commerce system so your team stays informed and responsive.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Looking for a way to boost revenue without increasing ad spend? SMS marketing delivers direct access to customers who are ready to buy. Send personalized promotions, win back inactive shoppers, and create urgency around limited inventory through messages that land directly in their hands.
Build campaigns that adapt to customer actions in real time. Trigger messages based on cart value, product preferences, or days since last purchase to maximize conversions and strengthen loyalty across every touchpoint.
