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Get Incidents to the Right Engineer Fast With Datadog and Textellent

Connect Datadog to Textellent and text on-call contacts automatically, so nothing falls through the cracks.
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Ways We Support Your Datadog Experience

Textellent brings business texting, automation, and a shared inbox to Datadog, turning incident and deployment updates into fast, reliable text conversations.

Send an SMS Alert on a Deployment Succeeds or Fails

With Textellent connected to Datadog, this happens automatically: send an SMS alert when a deployment succeeds or fails, keeping everyone informed in real time.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Escalate an Unacknowledged Alert to the Next On-call

Escalate an unacknowledged alert to the next on-call engineer by SMS after a set time through Datadog, giving your team a faster, more reliable way to stay on top of things.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Datadog Integration

Does Textellent sync Datadog contact updates? −
Textellent integrates with Datadog to update contact information automatically when Datadog records change, keeping your messaging lists accurate and current.
Can Datadog activity trigger Textellent messages? +
Datadog activity can trigger Textellent messages! Integration and automation make it possible to text on-call contacts the moment something changes in Datadog.
Can I segment Datadog contacts for targeted Textellent campaigns? +
Yes, you can segment Datadog contacts for targeted Textellent campaigns by using tags or integration features for precise, personalized messaging.

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