Customer outreach thrives when you connect at the right moment. Text messaging delivers instant engagement that turns conversations into conversions and builds lasting relationships.
98% of texts get read within minutes. Responses arrive 10x faster than email. 75% of customers prefer texting for quick questions and updates.
Automate follow-ups for purchases, feedback requests, and special offers. Segment audiences by interest, behavior, or purchase history. Sync every message with your CRM so teams stay coordinated and no conversation falls through the cracks.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover how customer outreach text messaging software turns scattered conversations into a coordinated strategy that feels personal at scale. Use intelligent targeting to send tailored promotions, reminders, and updates that align with each customers journey and preferences.
Campaign performance can be monitored in real time so your teams quickly refine messages and timing. Make sure every outreach supports stronger relationships while guiding people smoothly from first contact to loyal advocacy.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
