Customer appreciation events succeed when guests feel valued from the first invitation. Text messaging delivers that personal touch at scale, with 98% of messages read within minutes and responses arriving 10x faster than email.
Textellent helps you coordinate every detail through one platform. Send personalized invites, automate event reminders, and collect RSVPs instantly. Segment your customer list by purchase history or loyalty tier to make sure VIP guests receive special treatment. Every conversation syncs automatically so your team stays informed and ready to create memorable experiences that strengthen relationships.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Transform your customer appreciation events into meaningful, two way conversations with targeted text messaging. Use tailored campaigns to spotlight special gatherings, share timely updates, and keep guests actively involved before, during, and after each event.
Automated confirmations, quick replies, and warm follow ups help your business build deeper loyalty while keeping every interaction organized and easy for your team to manage.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
