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Upgrade Your Customer Engagement With an SMS integration & Crisp

Crisp integration empowers diverse business texting, automation, and customer engagement across all workflows.
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Making Your Crisp Experience Smoother and Simpler

With Textellent, you can automate, personalize, and manage all your business texting from Crisp, making customer conversations seamless and efficient.

Send Bulk SMS From Crisp Contacts

Use your existing Crisp contacts to send bulk SMS messages with Textellent, helping you reach more customers and drive engagement from one place.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Follow-Ups From Crisp Conversations

Automatically schedule and send personalized SMS follow-ups to customers from your Crisp conversations, helping you nurture relationships and boost response rates with Textellent.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Crisp Integration

How are replies from Textellent routed back into Crisp? −
Replies from Textellent are routed into Crisp through an integration that syncs incoming SMS messages directly to the Crisp shared inbox.
Can I sync Textellent message templates directly with Crisp? +
You can't sync Textellent message templates directly with Crisp. No native integration exists between Textellent and Crisp for templates.
Can I track Textellent campaign analytics directly within Crisp? +
You can't track Textellent campaign analytics directly within Crisp. Analytics must be accessed through Textellent's own platform.
Can I manage Textellent opt-in preferences directly from Crisp? +
You can't manage Textellent opt-in preferences directly from Crisp. Textellent opt-in management must be handled within the Textellent platform.

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