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Upgrade Your CloudTalk Customer Engagement With an SMS integration

Textellent integration empowers CloudTalk users with scalable, automated, and compliant business texting across all customer engagement workflows.
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Ways We Support Your CloudTalk Experience

With Textellent, you can automate, personalize, and manage business texting at scale—now seamlessly integrated with your CloudTalk phone system.

Send Bulk SMS From Call Logs

Send personalized bulk SMS to contacts directly from your CloudTalk call logs. Textellent helps you reach more customers and follow up on calls efficiently.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Lead Follow-Ups

Textellent enables you to schedule and automate follow-up messages to leads from your CloudTalk contacts, helping you stay engaged and drive more conversions.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About CloudTalk Integration

How does CloudTalk sync SMS replies from Textellent contacts? −
CloudTalk does not natively sync SMS replies from Textellent contacts, as the platforms operate independently without direct integration.
Can CloudTalk trigger Textellent drip campaigns after a call? +
CloudTalk does not natively trigger Textellent drip campaigns after a call. Integration or automation tools would be required for this.
Can CloudTalk update Textellent contact tags after a call? +
CloudTalk does not natively update Textellent contact tags after a call. Integration or automation would be required for this function.
Can CloudTalk log Textellent SMS activity in call records? +
CloudTalk does not natively log Textellent SMS activity in its call records. Integration between the two platforms is not standard.

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